2013-06-20, 05:30 PM
Kype Wrote:Once again, I will have to disagree. I have no idea how you determine the quality of the GMs, and I mean no disrespect when I write this, but; just because you and/or your friends get quick answers to tickets, does not mean that "things" are great. You would see that if you factor in all the negative experience people have with customer support and the terrible live-stream hosted by a GM, things are not great at all. However, all we have to argue with is personal experience, and anecdotal evidence only gets us so far.
I don't know if you saw the live stream, or if you just didn't pay attention. After repeadetly getting asked questions about veracent( I believe this is the exclusive content you are referring to) he answered that it was intentionally removed.I don't know where you got the idea that the removal was an accident, but according to this GM it was not. I assumed that it was an accident aswell, because of the copy-paste nature of NexonEU. Not to mention that the GM seemed as surprised as the community at the removal.
I mean if you did see the live stream, wouldn't your unquestionable faith in the GMs keep you from thinking it was a mistake...?
No, I'm pretty sure it was a mistake and he's just lying to cover it up. They did the same thing with Root Abyss. They forgot to add the questline for it so then claimed that it was supposed to be like that. Odds are the developers there are too incompetent to implement the features of Unlimited into Veracent, since they can't just copy and paste it, so they're just going to get rid of it.
I don't have unquestionable faith in the GMs at all - I'm just saying that compared to 2-3 years ago, the support is a lot faster with replies. Not actually helpful, but faster.
The whole game is a complete and utter mess and isn't really worth anyones time any more. The markets are ruined because NexonEU doesn't care about duping, and there is absolutely nothing to do past level 150.
So, I shouldn't have said great. You're right, things are less bad with GMs, but nowhere near great.