2013-04-06, 10:11 PM
try logging into your default gateway and checking your modem speed. default gateway address is found by
Start>Run>CMD(its also in accessories folder) and typing in ipconfig.
type the ip adress next to "defulat gateway" into a browser of your choice. if the Downstream and upstream on that site does not match up to the service you are paying for, try reseting the modem till it does. If not, its a service problem.
Start>Run>CMD(its also in accessories folder) and typing in ipconfig.
type the ip adress next to "defulat gateway" into a browser of your choice. if the Downstream and upstream on that site does not match up to the service you are paying for, try reseting the modem till it does. If not, its a service problem.