What can you expect in Magatia?

In the " An Incident, and the Missing Alchemist" quest, how the hell are you supposed to get the document? Okay, so I'm in the room A-3, supposedly, because he mentioned it was pitch black, and this room is. I see the green marking on the mini-map, signifying that there is a NPC there, but how do I click it or get the document? The quest on strategywiki just says to navigate it, which is no help at all.

That annoyed the hell out of me too but here's a quick guide

- The first ladder is a little to the right of the portal. No jumping required to reach it
- You'll reach a platform about half height
- Go to the far left, and you'll reach a new ladder
- Climb up to it and you'll be at the very top left
- Walk to the right --> until you drop once
- Walk again to the right --> until you drop one more time

- Now you should be in the center of the room, maybe a little below half height
- At the edge of that platform on the right side, there is a rope. I don't remember if you have to jump to reach it but you don't have to jump off the platform to get to it, it's above the platform just on the edge

- Climb it and walk --> You'll fall a few times to different platforms. I don't believe there are any holes that drop you to the bottom so you can walk all the way to the NPC

- Once at the NPC, line yourself up with it. The NPC is right above your head, or you can use "NPC Chat" to talk to it. If you aren't close enough to the NPC, you can't get the item and it'll give you a message saying so.

Tip: Drop coins to help lay out the path or edges of certain platforms. They disappear after 3 minutes.