Nexon’s CFO, Owen Mahoney, talks to the Wall Street Journal about online gaming monet

Do you agree with this assessment?

I think you're ignorant of how many levels stand between him and his function and the actual functions you're complaining about

Let's look at where the average CFO falls in an org chart.

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> CFO -> VPs -> Directors -> Managers -> Supervisors -> Employees

CEO - > Regional VPs -> Directors -> Managers -> Supervisors -> Employees

> CTO -> Managers -> Supervisors -> IT Employees
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Every one of those is likely numerous branches unto itself, but the first key point here is the people who actually develop the game are very likely not on a direct branch linking to the CFO any more than the people who support the game are in the same branch as the developers.

The actual number of steps below the CFO on his own tree may be fairly small in a company nexon's size, but the chasm between him and grunts isn't.

Have you ever played telephone? At that degree of removal what do you think happens to communication?

Everything gets summarized and only the good bits get passed up because no one wants to look bad to the people above them, therefore everything is always 'under control' and 'being worked on'. More importantly the people communicating with the CFO are marketing people who's entire purpose in life is to sell you a spray painted turd while pretending its gold, so his office is clearly not the place to be looking for realism. He deals with the media, with investors, with relations, not with customers. Not with the actual products.

The middle managers are most likely the ones you need to be directing your anger at, because they're nearest to the problems to know they exist, and high enough to actually escalate to somewhere it could be addressed if they can't handle it entirely in their own department.