False bannings galore.

I really can't comment on this, because it's an individual account issue. If a ban was unjust, it will be released by CS. Even if a ban was just, sometimes CS gives leniency anyway (and I already said Tyler isn't eligible per our policy).

Obviously you have little contact with the customer service department. The bolded statement is laughably untrue.
False bans are almost never lifted. There was a huge thread on the Nexon forum of people with the strange 30-days bans with no ban message, and only a single person posted that they had been released before the 30 days was over, even after Nexon stated that the autoban system had been adjusted and 'numerous players' had been unbanned. And no, I do not think all the people in that thread were lying, because I was one of them. I think Nexon is lying, both about the investigating and the unbanning.

Anyone with internet that is slow or prone to dropouts is at severe risk of getting automatically banned for 30 days or permanently. Why can you guys not admit that, and do something about it?
I have barely played since my ban ended, because I fear getting another 30-day ban or worse, permanent, the next time I lag while training during a 2x event.