2013-02-15, 01:02 AM
Fiel Wrote:Also, in regards to reducing the ticket count, I think they get far more, "I was hacked restore my items plz" rather than "I was falsely banned". Also, consider this, if they can reduce their ticket count, Nexon will simply fire more customer service members due to the decreased count. To say that having this will increase customer service would only make sense in a world where Nexon had awesome customer service.
This made me laugh, but then cry right after because you're probably right. I still can't fathom what exactly is going on in that building, especially after getting a new main man and having things go so swell for a few months. Everything just fell apart again november/december. They make so much money.... but still can't be assed to actually staff accordingly.
I'm still firm on my stance, though. Mostly because of the MASSIVE amount of wrongful bans we've had the past month.