2013-02-15, 12:58 AM
Justin Wrote:That's what connectivity logs and past history are for. I'm under the assumption that this video proof will only be used under the basis that everything else matches up and stacks up against you. Also, the current system already completely pins you as guilty until proven innocent anyway.
The poll only makes note of "video logs being accessible". Connectivity logs and past history are not going to be included with it. Though Eos's description...
"By vote, how many of you think that should be public info so there can never be any claim about how legitimate your ban was or was not?"
... "public info" is about the most vague term possible. So I don't know exactly what he's referring to here.
Also, in regards to reducing the ticket count, I think they get far more, "I was hacked restore my items plz" rather than "I was falsely banned". Also, consider this, if they can reduce their ticket count, Nexon will simply fire more customer service members due to the decreased count. To say that having this will increase customer service would only make sense in a world where Nexon had awesome customer service.