False bannings galore.

I haven't been permanently banned, but I have gotten blocked by that BillingPP incident before. I've had the account for 5 years which I have spent a lot of effort on, why would I do anything to risk getting it banned? If I were to permanently banned due to their glitch or whatnot and get denied of my appeal, I would never return.

I play a game for fun, not to worry about getting banned or anything for something ridiculous.
Not trying to offend anyone, but what a way to play a game where you should feel the need to record all the time for evidence just in case you get falsely banned. Even if you sent it in, do you think Nexon would take some effort and consideration in appealing your ban with compensation?
That's a bit too much effort and unnecessary worries for playing a game to me.

So I hope you can't blame me if my trust and faith in Nexon doing the right things properly is pretty low right now, especially when dealing with this kind of thing. Though, I do sympathize with the people that have gotten falsely banned and hope they get back what they deserve. There's no way to tell whose innocent or guilty, but I'll trust on their word over Nexon's until there is evidence that would prove it otherwise.