2012-12-08, 10:29 PM
I just got this answer back regarding our last outage where the DB and the webserver suddenly stopped being able to find each other on their private intranet within the host but were both visible to the public internet;
An uncommunicated network migration? That's bull, folks. That's an awful lot of customers to randomly screw without warning, or even an after the fact announcement.
Unacceptable.
We are definitely moving.
Quote:Greetings Eosian,
Sorry for the inconvenience this may have caused you. We got update from our operations team that there was a network migration performed for the subnet on Dec 7th. It was the root cause of your network concern. I can assure you it will not happen again.
An uncommunicated network migration? That's bull, folks. That's an awful lot of customers to randomly screw without warning, or even an after the fact announcement.
Unacceptable.
We are definitely moving.
It's not having what you want - It's wanting what you've got.