I got banned and they wont unban me?

Dear Mapler,

Thank you for bringing this to our attention regarding the status of your account.

After reviewing your records, it appears that your account has been permanently blocked after being found involved in suspicious activities. Additionally, we see that your account has already been reviewed in ticket #19000-1643036.

Due to our findings, I am sorry to inform you that this account will not be released. I will be closing this ticket as a duplicate.

If you would like to review our Terms of Use, please refer to our website at http://www.nexon.net/legal/terms-of-use/.

Please be aware that submitting multiple tickets regarding the same issue is considered an abuse of the ticketing system. I ask that you please refrain from doing so as it is an unacceptable method when attempting to request assistance.

I apologize for the inconvenience this may have caused.

Sincerely,

GM Skelorm
Nexon America Inc.

Security Tip: Please do not give your password to anyone for any reason. Nexon representatives will NEVER ask you for your password, PIN, or PIC.
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What? I was fasley banned and they keep denying my tickets saying that?

Does this GM hate me?

I wrote an amazing appeal..


I don't deserve this ban.. I've seen ticket replys where they got second chances..?


How is this ticket system fair when players get second chances for hacking and others do not?

That is not fair. I have sent a total of 3 appeals and after the first deny the other 2 kept getting closed..


What can I do to get un perm banned?