2012-11-08, 09:34 PM
Suggestion for this thread:
Just in case this guy won't be able to answer EVERY question (Due to time restraints or something), I suggest that we use the +1ing system so that we can know which questions are more wanted to be asked.
As for the Ex-GM himself:
I don't know if he would be able to answer this question, but it's a serious concern, at least for me:
What was your general take on how Nexon (KR or NA) responded to customer/player suggestions, complaints, and other comments? For example, if there was a massive amount of negative commentary towards an update, did Nexon even care? Did they pay attention? Or do they just completely ignore us and just keep throwing in whatever KR gives them? If NA were to give suggestions based upon what the customers said, does KR even pay attention or care? Or are we just money to them?
How are bug reports actually handled? Do the reporters in the company simply send a report to NexonKR and hope they resolve it eventually? Why do some simple bugs take forever to fix?
Just in case this guy won't be able to answer EVERY question (Due to time restraints or something), I suggest that we use the +1ing system so that we can know which questions are more wanted to be asked.
As for the Ex-GM himself:
I don't know if he would be able to answer this question, but it's a serious concern, at least for me:
What was your general take on how Nexon (KR or NA) responded to customer/player suggestions, complaints, and other comments? For example, if there was a massive amount of negative commentary towards an update, did Nexon even care? Did they pay attention? Or do they just completely ignore us and just keep throwing in whatever KR gives them? If NA were to give suggestions based upon what the customers said, does KR even pay attention or care? Or are we just money to them?
How are bug reports actually handled? Do the reporters in the company simply send a report to NexonKR and hope they resolve it eventually? Why do some simple bugs take forever to fix?