Fort Knox level account protection here

Is it just me or does Hotspot shield not work anymore? It didn't lock my account earlier. Can anyone confirm?

Last time I tried to lock my account using Hotspot a few weeks ago, the game would not even begin to load if Hotspot was active (I would get the same message you see if the servers are down for maintenance), so I'm back to the old method of staying logged in 24/7. I usually have a shop up anyway.
I don't know if Nexon changed something, or just something screwed up with my computer.

I can confirm it worked.

When you try launch the game with HotSpot Shield on, it wont open/load. You need to launch the game without HotSpot Sheild on. Once you're at the login page then you turn it on. When HotSpot turns green and it says its connected you then attempt to log into your account and you will receive the "Trouble logging in?" notice.

Is this what you're doing Mandalay?