2012-10-05, 08:32 PM
Angelique Wrote:Ppl are getting unbanned, but we've suffered losses that we're never getting back -- time (7 days and counting for me), mesos (Frederick and his stupid storage fees, sales our group cld have made from me selling boss drops in the last week, and splits I could have received as part of a full boss run that others sell) and real money (cash shop items, the duration of which is NOT being extended by nexon, that are not only running down but full out expiring) -- because nexon is too unscrupulous and greedy to admit its mistake and fairly compensate all of the innocent players caught up in this mess.
I was unhappy with their reply, so I sent them another email, and this is their answer:
"Greetings,
For any compensation related inquiries please contact our customer support department. Thank you.
--Nexon America Billing Department"
...Really?
I guess I'll submit a ticket and see how that goes.