2012-10-01, 07:37 PM
Well, I finally got a response to my e-mail about this:
Quote:From: billingpp@nexon.netThis really does sounds like a crappy excuse of them. I never heard of any unauthorized access on my account nor is there anything illegal about. No credit card or anything of that sort of information attached to it. I have a full 15 characters on my account and it was pretty annoying having to remember all of them, and especially after 2-3 days of being unable to log in with it. I have responded back with all the correct information so we'll see what they'll do next and hopefully it won't take too long... What a load of frustration, confusion, and crap... -.-
To: *My e-mail*
Date: Mon, 1 Oct 2012 15:58:22 -0700
Subject: RE: Account: *account*
Greetings,
Your game account has been suspended due to unauthorized access. In order to restore your game account, please respond to this email immediately. In order to confirm you are the proper owner of the account, we will need you to provide us with the following information:
-First and last name registered to the account
-Registered email address
-Character names on account
-The full birth date registered to your game account
Upon confirmation of your identity as the proper owner of the game account, we will begin the unbanning process. This process will require you to change your password to be completed. If you no longer have access to your accountÂ’s registered email, please inform us of this and we will do our best to assist you. Thank you.
--Nexon America Billing Department

