2012-09-25, 08:17 AM
KhainiWest Wrote:People like you annoy the hell out of me. Why have a customer service all together, should I be grateful of that? Should I be grateful that nexon admitted to their faults on a press release rather than ya know, warning the players when they were leaked? Should I be greatful they sent me all these empty apologies and mock me by giving me REVERSE equipment, note TIMELESS, F`ucking reverse, the giving me scrolls which have more than a 70% chance of f`ucking blowing up, when GM scrolls and 100% potential scrolls were not only regulated by common pieces of currency during that time?
No, nexon has the power to properly compensate and help players with little to no effort on their part. They spend more money, and lose it, spamming sorry's and giving away $1-$10's worth of compensation. This is an honest to god issue, not a petty complaint saying "oh well...you only gave me 1 billion dollars...I spent 10% of that and waited 2 years". Nope you know what happened? They told me my compensation package was adequite to me losing 40b mesos due to their company error, and that 500k NX was out of the question. Yet dipsh`it johny who lost maybe 20k nx, and a handful of equips replaced by doing f`ucking quests, get's 1m maple points and a pity party.
You want to try to justify that with "At least they tried?". Get the hell out, you want to talk about effort, how much effort does it take to not only read a goddamn ticket but put a line of code to give f`ucking maple points, nx points, mesos, items. Jesus christ it would take 15 minutes at most, if you are communicating with the player. It's been like this since they started, most tickets they answer aren't really answers they're "well, that's a shame, just be more careful" close it then threaten to remove ticketing priveledges if you prove persistance. Does that sound like help, or a wall. You have hackers trying to constantly steal, scam, regulate and control maplestory, and you have a company that either can't stop them, won't stop them, and constantly works in favor OF them. As a legitimate honest player, you're fighting the very company to keep your gaming experience alive. You don't find that retarded?
Yup, yup and YUP! Giving us that stupid timeless and reverse gear was pitiful. Losing an estaff 7 and 8 along with a godly, ITEM TAGGED shield, gifted to me by a friend was certainly worth a lot more to me than their compensation package. Gaining those items back is nearly impossible and when I see people who have lost a LOT less and received a lot MORE compensation is sickening to me. I even told them what name the shield was tagged with right from the beginning. You're telling me they couldn't somehow trace that? BS! I just recently started playing again and I've run into all sorts of mules vac-hacking already. I'm glad they got rid of the MTS, so now it seems the hackers have nothing more to do than try to sell mesos via vac-hacking.
Sending out generic compensation packages for a situation that was Nexon's fault and not ours, was not the proper thing to do, IMO! Should've been on a case by case basis since it was a leak and not because we compromised our accounts in any way.