[Resolved] Payment Issue with Credit Cards
#1
http://maplestory.nexon.net/news/news/current/00I4n/


Nexon Wrote: [Image: 00FAK-ba214571-3861-4b46-9da6-6b9356c46e62.jpg]

We are currently experiencing technical difficulties with the credit card payment method for NX Credit purchases. This issue has resulted in some customers who used this payment option not receiving the NX they paid for.

We have suspended this payment method while we investigate and fix the issue. The credit card payment option will be re-enabled later today.

For players who purchased NX but haven’t yet received it, customer service will be contacting you shortly to ensure you get your NX as soon as possible.

Thank you for your patience while we work to resolve this issue.

- The Nexon Team

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#2
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Nexon Wrote: [Image: 00FAK-ba214571-3861-4b46-9da6-6b9356c46e62.jpg]

[Update] This issue has been resolved and the credit card payment option is now available.

We are currently experiencing technical difficulties with the credit card payment method for NX Credit purchases. This issue has resulted in some customers who used this payment option not receiving the NX they paid for.

We have suspended this payment method while we investigate and fix the issue. The credit card payment option will be re-enabled later today.

For players who purchased NX but haven’t yet received it, customer service will be contacting you shortly to ensure you get your NX as soon as possible.

Thank you for your patience while we work to resolve this issue.

- The Nexon Team

Reply


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