Can't make a new character

I just tried today and each time it said "Failed due to an unknown reason" and kicked me off with the invalid pointer error. Do I just need to reinstall? Or is this a problem with everyone?

I'm actually having that problem too >.>
I tried making chars on two different accounts and neither worked

Yea you aren't alone. There is another thread on this btw.

http://www.southperry.net/forums/showthread.php?t=3857