Thank you for contacting Nexon America's Customer Support team.
While we do offer email changes in rare cases, unfortunately, due to your situation, it will not be possible to regain access to your account.
In order to modify any account related information, you will have to contact us from the account which you need your email changed. To regain access to your account, you will require either your password, which was reset, or your email address, which no longer works. Although I understand that this effectively locks you out from all of our services, due to security reasons, I am unable to assist you regarding other accounts.
I apologize for the inconvenience. If you are able to regain access to your email address, or if you can regain access to your old account, I will be glad to further assist you. However, as GM Tibaroo stated earlier, the only way we are able to modify or perform account related services is through the account which you logged your ticket. We will not be able to help you from one account to another.
Sincerely,
GM Shinoire
Nexon America, Inc.
Right, so here's the situation. My chief bandits account way back in 06 was registered to "gracerivera@mac.com" (sisters account) because my email (yahoo) was unable to be set up with an account. Blah blah blah some stuff happened and i reset my password for that account, but i couldn't get it because conveniently her account had been shut down because she didn't want to pay for it. Then apple switched to .me. So now i'm stuck in a position where i don't know the password for my old account and the email that the requested email will be sent to is inactive.
Basically all i want to know is if there's a way for me to make it so my yahoo email can be masked as the gracerivera@mac.com address so when nexon sends it to that account, it gets sent to mine.
