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Maple Advisory Council
#61
MissingLink Wrote:I admire you effort and dedication to this project, but I have to agree with what Saptazapta said, it needs significant commitment from Nexon management to work.

I believe the GMs, Hime and others you know are probably good people who are concerned for the players and the state of the game. But they are overworked, underpayed, only have so much time, and are only allowed to do so much. The problem is the management of the company. They have a predatory, uncaring attitude towards their players (as well as their lower employees), and appear to be extremely bureaucratic and stubborn, unwilling to change anything, even policies that look ridiculous and self-destructive to us.
A few thousand innocent players get hit by glitchy one-month autobans due to server problems? Too bad, so sad. No we aren`t unbanning anyone. That`s the policy, and its not changing, ever.
(I recall reading that you personally have suffered though one or two month autobans, even with your connections. I don`t know how you can remain so supportive of such a company.)
With or without your program, they need to hire more GM's to do the work instead of relying on their worse-than-useless autoban program which ignore botters and hackers but disconnects or bans honest players. But, unless there is a night and day shift in attitude by the management, nothing is ever going to change.

I don't see how this is relevant though. As sapta at one point said, and as tyler has been trying to say, this isn't really a significant change in term of management of the game. It's removing an extra step, that is pretty significant in our game right now as these members, hopefully have a significant knowledge and can clear out the FUD, even if just the obvious.

You have to look at this at the very base, what it can do not what we expect it too. Although I do have inquiries myself about NX purchasing, money transactions, because nowadays the economy mesos are worthless. The base is simply attacking the cluster f`uck's, straightening them out and getting somewhat of a better report/action system that is a lot more efficient. I can go on right now and report you for just being a jerk, for no other reason than your character is the same color as mine. Or try to report a glitch where a scroll failed or a mastery book and the probability was in my favor therefore I deserve a refund. Reports like this exist, I've glanced over them looking at the nexon forums.

So now we could have a controlled report system where the reports are guaranteed to be relevant and reasonable. I would imagine that would save a lot of GM's overworked schedule. As you and I have read, tickets are a priority but they are flooded so all of the significant stuff get's drowned. We, by everyone who's ever played maplestory, understand the perspective of skepticism and share it, believe me. If we focus on one base block, which in this case, giving the GM's something to look at that they can take seriously, such as botters, hackers, ksers, scammers, which in the grand scheme of things isn't as big as a problem as duplicating or channel crashing, it's still a significant problem you and I can fix, in a substantial way.

In the end I can't see how this won't help out, as long as we focus on a base and not pretend we have GM status. Even if it's makes reporting for you and I more reliable, and that's a point we have to focus on.
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#62
I meant to post here quite a while ago, and I haven't been able to read the full thread or site yet (currently on vacation) but I just wanted to say that I admire the dedication and intent behind this. There are some problems with it but no system is perfect and I know you're trying your best to make it fair and workable.

I'll provide actual feedback when I can but, in my opinion, this is a great way to get the good of the community involved, even if it does seem overly optimistic. Applauds so far. c:
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#63
What I would like to see is a report getting the proper response time back. I can certainly understand a GMs limits on what they can and can't do as well as them being overworked and probably underpayed, but when it comes to reporting something like a skill not working or a player doing something illegal on the game, they should send said reporter a message stating they have taken care of the problem instead of that automated crap they send out each time. I like the game as much as the rest of the player base does, but if they can't fix small things like their own report system, then I don't see much of a future for the company as a whole. This is just my view on this after all.
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#64
Storm Wrote:What I would like to see is a report getting the proper response time back. I can certainly understand a GMs limits on what they can and can't do as well as them being overworked and probably underpayed, but when it comes to reporting something like a skill not working or a player doing something illegal on the game, they should send said reporter a message stating they have taken care of the problem instead of that automated crap they send out each time. I like the game as much as the rest of the player base does, but if they can't fix small things like their own report system, then I don't see much of a future for the company as a whole. This is just my view on this after all.

That's the intention of this 'council'. The problem is you have to read all of them no matter what. So we're trying to make reports, for example, that are purple, so it get's proper attention along with a proper follow up, knowing that purple reports have legitimate problems that need fixing.
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#65
The site has been completely redesigned today. Progress!

[Image: 1Gy14]
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