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Epic Customer Service <3
#1
Quote:Ticket #: 19000-306xxx
Email Notification (Contact Info): Yes
Status: Auto Closed
Date Created: 8/24/2010 8:46 AM PDT
Last Updated: 8/24/2010 8:51 AM PDT

Game Selection: MapleStory
Category: Billing
Sub-Category: Free NX Offers
Summary: Unable to get NX Offers
Details: There is this issue with the NX Offers page, every time I enter the page I seem to recieve an error.

It shows up as "You have reached this page through an error.
Return to the Charge NX page.(Code:0) "

And, I really want to try to win an iPad, so, care to help please?

Comment 1 : ****Please note that this is an auto-generated message from Nexon Support based on your recently submitted support ticket. Please do not reply to this message as it will not be seen by Nexon Support Staff****

Thank you for your recent submission to Nexon Support.

The “Earn Free NX” initiative is a way for players to earn NX Credit by taking advantage of offers from Nexon’s marketing partners. We hope that this provides a way for our players to continue playing Nexon games for free while taking advantage of the in-game NX item shops. Please note that our partners in the “Earn Free NX” program operate under their own marketing and privacy policies and terms of use, not those of Nexon America.

If you have questions about the “Earn Free NX” initiative, please see our Knowledge Base articles for more information.

You can find the Knowledge Base by visiting the Customer Support site, located here:

http://www.nexon.net/Support/CustomerSupport.aspx

Click the “Knowledge Base” link, and go to the “NX Questions” section. The articles in the “Free NX Offers” sub-category of the Knowledge Base may answer your questions.

Thank you for your continued support.

Nexon Support Team

Comment 2: Both the Knowledge Base and the Automated Message did not help me whatsoever. The Knowledge Base does not explains the error nor does the Message, please respond. Thanks~!

10:46AM PST, Auto Closed :[
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#2
Ran by monkeys or chimps?
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#3
Monkeys.
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#4
Free NX offer category in customer support always auto-closes with this message.
Try resubmitting under "Cash Shop"
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#5
I get the same error as you. I just gave up participating in all their free giveaways and "raffles"
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#6
Doesn't this error (and the 60004 something one) also prevent you from charging the account via Paypal?
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