[Complete] [Updated May 28] Marvel Machine Maintenance - Notify - 2019-05-28
http://maplestory.nexon.net/news//49480/
Nexon Wrote:
Greetings Maplers,
We will temporarily disable Marvel Machine from 10:00 PM PT to 10:30 PM PT.* We will be correcting an issue where some codes gave the incorrect items.
For players who got incorrect items, we will be looking into how to restore the codes with the correct items.
Thank you for your understanding.
-The MapleStory Team
[Complete] [Updated May 28] Marvel Machine Maintenance - Notify - 2019-05-28
[url][/url]
Nexon Wrote:
Greetings Maplers,
We will temporarily disable Marvel Machine from 10:00 PM PT to 10:30 PM PT.* We will be correcting an issue where some codes gave the incorrect items.
For players who got incorrect items, we will be looking into how to restore the codes with the correct items.
Thank you for your understanding.
-The MapleStory Team
[Complete] [Updated May 28] Marvel Machine Maintenance - Notify - 2019-05-28
[url][/url]
Nexon Wrote:
[Update 5/27] We have postponed the Marvel Machine Maintenance until 5/28.
Greetings Maplers,
We will temporarily disable Marvel Machine from 10:00 PM PT to 10:30 PM PT.* We will be correcting an issue where some codes gave the incorrect items.
For players who got incorrect items, we will be looking into how to restore the codes with the correct items.
Thank you for your understanding.
-The MapleStory Team
[Complete] [Updated May 28] Marvel Machine Maintenance - Notify - 2019-05-28
[url][/url]
Nexon Wrote:[Updated May 29, 2019 11:53 AM] The Marvel Machine maintenance has been completed.
[Updated May 28, 2019]*We have updated the post below to reflect our maintenance downtimes for today.
*
*
[Updated May 27, 2019] We have postponed the Marvel Machine Maintenance until 5/28.
Greetings Maplers,
We are temporarily disabling the Marvel Machine due to an issue where some codes were giving players the incorrect items. The times for the maintenance are:
Tuesday, May 28, 2019
PDT (UTC -7): 11:00 AM - 11:30 AM
EDT*[B](UTC -4): 2:00 PM - 2:30 PM
CEST*(UTC +2): 8:00 PM - 8:30 PM
AEST*(UTC +10): 4:00 AM (May 29) - 4:30 AM (May 29)[/B]
For players who got incorrect items, we will be looking into how to restore the codes with the correct items.
Thank you for your understanding.
-The MapleStory Team
[Complete] [Updated May 28] Marvel Machine Maintenance - Notify - 2019-05-28
[url][/url]
Nexon Wrote:
[Updated May 28, 2019 2:09 PM PDT]*We are doing another half-hour maintenance for the Marvel Machine. The times are as follows:
Tuesday, May 28, 2019
PDT (UTC -7): 2:15 PM - 2:45 PM
EDT*[B](UTC -4): 5:15 PM - 5:45 PM
CEST*(UTC +2): 11:15 PM - 11:45 PM
AEST*(UTC +10): 7:15 AM (May 29) - 7:45 AM (May 29)[/B]
[Updated May 28, 2019 11:53 AM PDT]*The Marvel Machine maintenance has been completed.
[Updated May 28, 2019]*We have updated the post below to reflect our maintenance downtimes for today.
[Updated May 27, 2019] We have postponed the Marvel Machine maintenance until 5/28.
Greetings Maplers,
We are temporarily disabling the Marvel Machine due to an issue where some codes were giving players the incorrect items. The times for the maintenance are:
Tuesday, May 28, 2019
PDT (UTC -7): 11:00 AM - 11:30 AM
EDT*[B](UTC -4): 2:00 PM - 2:30 PM
CEST*(UTC +2): 8:00 PM - 8:30 PM
AEST*(UTC +10): 4:00 AM (May 29) - 4:30 AM (May 29)[/B]
For players who got incorrect items, we will be looking into how to restore the codes with the correct items.
Thank you for your understanding.
-The MapleStory Team
[Complete] [Updated May 28] Marvel Machine Maintenance - Notify - 2019-05-28
[url][/url]
Nexon Wrote:[Updated May 28, 2019 2:44 PM PDT] The second Marvel Machine maintenance has been completed. Players should now be receiving the correct items from the Marvel Machine.
[Updated May 28, 2019 2:09 PM PDT]*We are doing another half-hour maintenance for the Marvel Machine. The times are as follows:
Tuesday, May 28, 2019
PDT (UTC -7): 2:15 PM - 2:45 PM
EDT*[B](UTC -4): 5:15 PM - 5:45 PM
CEST*(UTC +2): 11:15 PM - 11:45 PM
AEST*(UTC +10): 7:15 AM (May 29) - 7:45 AM (May 29)[/B]
[Updated May 28, 2019 11:53 AM PDT]*The Marvel Machine maintenance has been completed.
[Updated May 28, 2019]*We have updated the post below to reflect our maintenance downtimes for today.
[Updated May 27, 2019] We have postponed the Marvel Machine maintenance until 5/28.
Greetings Maplers,
We are temporarily disabling the Marvel Machine due to an issue where some codes were giving players the incorrect items. The times for the maintenance are:
Tuesday, May 28, 2019
PDT (UTC -7): 11:00 AM - 11:30 AM
EDT*[B](UTC -4): 2:00 PM - 2:30 PM
CEST*(UTC +2): 8:00 PM - 8:30 PM
AEST*(UTC +10): 4:00 AM (May 29) - 4:30 AM (May 29)[/B]
For players who got incorrect items, we will be looking into how to restore the codes with the correct items.
Thank you for your understanding.
-The MapleStory Team
[Complete] [Updated May 28] Marvel Machine Maintenance - SaptaZapta - 2019-05-28
And the aftermath:
CM_Ghiblee on reddit Wrote:Hello Maplers!
Just wanted to let everyone know that the players who redeemed the incorrect items from the Marvel Machine codes will temporarily be trade blocked.
We plan to investigate and resolve this issue before this weekend!
We apologize for the inconvenience. T.T
https://old.reddit.com/r/Maplestory/comments/bu7vxw/update_marvel_machine_temporary_trade_block/
The issue was first reported on reddit around 1AM PDT on Monday.
But it being a holiday weekend, Nexon did nothing about it until 11AM on Tuesday, and didn't actually fix the codes until the second maintenance after 2PM.
Everyone who made the mistake of using Marvel and redeeming the code they got during those 37 hours, is now trade-blocked (a.k.a "hellbanned").
[Complete] [Updated May 28] Marvel Machine Maintenance - SaptaZapta - 2019-05-28
CM Ghiblee on reddit Wrote:UPDATE:
Just wanted to update everyone that we have identified all players who have received items that did not match the coupon redeemed. For those players who have received an item whose value greatly exceeded the intended coupon reward, these players will remain trade blocked while we investigate the removal of these unintended items.
Furthermore, we have decided to remove trade blocks for some players who have received items that did not match the coupon redeemed, while we investigate further actions. These players may need to log out and log back in to see these changes.
Once we've completed our investigation, we plan to re-activate the affected Marvel Machine coupons that were redeemed, so that players will be able to redeem them once again for the correct items. As mentioned before, we expect to resolve these issues before this weekend.
Those players who will remain trade blocked, will be compensated at a later date.
We apologize for the inconvenience! Q.Q
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