Compensation for Unscheduled Downtime and Connection Issues

Compensation for Unscheduled Downtime and Connection Issues - Printable Version

+- Southperry.net (https://www.southperry.net)
+-- Forum: Main (https://www.southperry.net/forumdisplay.php?fid=11)
+--- Forum: Nexon Announcements (https://www.southperry.net/forumdisplay.php?fid=20)
+--- Thread: Compensation for Unscheduled Downtime and Connection Issues (/showthread.php?tid=74770)

Compensation for Unscheduled Downtime and Connection Issues - Notify - 2015-07-10

http://maplestory.nexon.net/news/news/current/00IdV/

Nexon Wrote:

Hi Maplers,

We sincerely apologize for the connection issues you may have experienced today in addition to todays unscheduled maintenance. As a token of our appreciation for your patience, we would like to offer you the following compensation. Please see below for details:

We are extending the times for this weekends 2x EXP & Drop event:
Saturday, July 11 - Monday, July 13, 2015
Pacific: 12 AM 5 AM & 2 PM 7 PM
Eastern: 3 AM 8 AM & 5 PM 10 PM

All Cash Shop items have been extended by 24 hours.

We are giving all accounts a special gift. Login today or Friday to receive the following items:
Twenty FIREPOWER Coins

Fifty Spell Traces

Login with a character Lv. 30 or above and click the gift box icon on the left side of the game window to receive your items. These items are available for you to pick-up from July 9, 2015 7:00 PM (Pacific) until July 10, 2015 11:59 PM (Pacific). Only one character per account can receive the items. Only eligible to accounts created before July 9, 2015 at 2 PM Pacific.

During the next maintenance, we will be awarding all players credit for 1 day for the FIREPOWER Attendance Check-In event.

If you experienced any issues of lost items during the connectivity issues today, please contact Customer Support.

Thank you again for your patience, and we hope you enjoy the gifts!

Compensation for Unscheduled Downtime and Connection Issues - danielcatu - 2015-07-10

I kinda feel we don't even needed this compensation, people is already arguing about how it should be more on nx forums...

Compensation for Unscheduled Downtime and Connection Issues - TheBlackMage - 2015-07-10

Fifty shades of spell traces.

Compensation for Unscheduled Downtime and Connection Issues - Shads - 2015-07-10

The compensation is a joke and like @danielcatu said a tad bit unecessary.

Compensation for Unscheduled Downtime and Connection Issues - SaptaZapta - 2015-07-10

danielcatu Wrote:I kinda feel we don't even needed this compensation, people is already arguing about how it should be more on nx forums...

I don't know about "need", but we certainly deserve it.

Nexon should not have released the patch with so many bugs in it. Especially the Beast Tamer Guardian's Blessing gifts - I mean that bug has been known since sometime during the initial release period. You'd think that if they lock a class for over a year to fix its bugs, something like that wouldn't still be present when it's reopened.

I don't know how they managed to break El Nath. I understand that many other towns have random holes and portals all of a sudden. What did they do? Why? How come they never checked what these map changes mean before the game went live?
I know they get their updates from Korea and just patch them in. But if they were halfway professional they'd "diff" the new sources from the old, and check that they understand what all the differences are. The map changes were obviously not checked.

So yeah, the coins to at least partially make up for coins we could have been farming, and the attendance stamp (promised for next maintenance) are pretty much the minimum they could do. The spell traces are just filler. I guess they are the new Power Elixirs. More 2x is eh, whatever, just hope the servers will be stable I guess.