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Reason for the downtime - Printable Version

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Reason for the downtime - Fiel - 2010-05-14

The downtime was caused by my host, VPSLink, having a server meltdown and mass coffee spillage.

My problem isn't entirely with the downtime itself. My problem here is that:

(1) No warning that the server would be going down
(2) No e-mails with assurances that the server would be coming back
(3) No reduction in the amount I have to pay for the month (the service level agreement is gone from the website!)
(4) They completely botched the server the first time around forcing me to restart. I received over 2500 e-mails stating "THE SERVER IS DOWN" from my own server and server load spiked up to 33 32 33. The second time around, the server was completely unreachable and I had to wait for them to fix the service.

I am very unhappy with the service level that I'm receiving from VPSLink. To prevent further warrantless downtimes, we will be moving servers - again! Thanks for all of the help, VPSLink. You've been really wonderful.


Reason for the downtime - Mickey - 2010-05-14

http://www.jaguarpc.com/

I've got 20 VPS's with them all with "99.99%" uptime well some less but thats down to me for whatever reasons. I have a few dedcs with them too. Great Value, Fanastic Service. I wouldn't go anywhere else. Someone you should look into Fiel Smile


Reason for the downtime - Fiel - 2010-05-14

Thanks for the recommendation but I've already gone with KnownHost.


Reason for the downtime - Locked - 2010-05-15

Fiel Wrote:Thanks for the recommendation but I've already gone with KnownHost.

Is the new server going to be in Texas?