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+--- Thread: Who's still enjoying their IP bans? (/showthread.php?tid=23171)
Who's still enjoying their IP bans? - weeeeee - 2010-03-03
I know I sure am. Does that form even go anywhere?
Who's still enjoying their IP bans? - Corn - 2010-03-03
I've never gotten IP banned in the first place, so no.
Who's still enjoying their IP bans? - y0y0y0y0shi0 - 2010-03-03
ClawofBeta Wrote:I've never gotten IP banned in the first place, so no..
Never got IP banned, and probably never will.
Who's still enjoying their IP bans? - Jon - 2010-03-03
I'm enjoying it so far. Sort of going through GMS-withdrawl though. ^_^
Who's still enjoying their IP bans? - finalbragade - 2010-03-03
Ah that's no fair i want to enjoy my IP ban too
Who's still enjoying their IP bans? - SunnySis - 2010-03-04
I am still enjoying mine... ALMOST as much as i am enjoying nexon's ignorance.... here is the reply i got after 7 days of waiting
billingpp@nexon.net Wrote:RE: IP blocked for suspicious activity
Sent By:
"billingpp" <billingpp@nexon.net> On: Mar 03/03/10 2:59 PM
Greetings,
Thank you for contacting Nexon America’s Billing Department. Can you please reply to this email with screenshots of the errors you are receiving. Thank you.
--Nexon America Billing Department
NOTE!!! i filled out the form 3 times and emailed them 3 times at the address above, it appears that emailing them provides a faster solution than filling out the official form
Who's still enjoying their IP bans? - Sn1perJohnE - 2010-03-04
Hope4 Wrote:I am still enjoying mine... ALMOST as much as i am enjoying nexon's ignorance.... here is the reply i got after 7 days of waiting
NOTE!!! i filled out the form 3 times and emailed them 3 times at the address above, it appears that emailing them provides a faster solution than filling out the official form
Try inquiry.nexon.net. Or what ever the email used for the MWLB apps, you might not get a response, but it is at least another place to send em.
Who's still enjoying their IP bans? - MeteorSummoner - 2010-03-04
Haven't gotten banned yet - it's a good thing I got lazy trying to think up new passwords for my dead/mule accounts that I just only updated the ones I actually played
Who's still enjoying their IP bans? - SunnySis - 2010-03-05
I made a detailed list of damages for nexon also, and as of now, its been 8 days and i still have not heard from them (2-7days for responce seems to be yet an other failure of nexon)
Who's still enjoying their IP bans? - MageofFP - 2010-03-05
Yep, I'm currently playing the irlscape mmorpg. The graphics are good but the gamplay is mediocre at best.
Who's still enjoying their IP bans? - Seanny - 2010-03-06
Oh yeah, i've been trying that too Mage, too bad the community and economy sucks (at least on the America Server) o.< i also didn't roll a good looking character which reallly hurt me in the long run.
Hope you guys see it fixed soon :X
Who's still enjoying their IP bans? - Livin2Dream - 2010-03-06
Hope4 Wrote:I made a detailed list of damages for nexon also, and as of now, its been 8 days and i still have not heard from them (2-7days for responce seems to be yet an other failure of nexon)
Hope...I found that emailing them ALSO provided a faster response. Although by the time I got around to emailing them, I was beyond pissed off, so...yeah my email wasn't exactly "pleasant". Here's what I've got so far from them....I've removed my email addy and name for obvious reasons...LOL
From:
Sent: Thursday, March 04, 2010 9:06 PM
To: einquiry
Subject: IP Ban
Ok since I can't contact you any other way, and it seems impossibe to log a ticket and get this problem resolved!! So now that you've begun random IP bans on players doing EXACTLY WHAT YOU TOLD THEM TO DO, you've essentially cost me the 12k in NX I had on my main account. This problem BETTER be resolved QUICKLY, if this isn't resolved quickly I will be contacting my local congressman, news media, and FBI immediately for the theft of intellectual property by your company. I've had it with attempting wait patiently for your company to get around to fixing a problem that's been around since the 24th of Feb, a problem YOU CREATED AND HAVE IGNORED UP TO THIS POINT!! Many players are still suffering at the hands of this issue, and are also considering looking into legal action against nexon for theft of intellectual property. While the game and it's content are copyrighted by Nexon, the Nexon Cash belongs to the players themselves! I PAID for my NX cards, as have many other players!! This makes it theft of intellectual property according to an attorney who specializes in such cases! If it takes you shutting down your servers for 24 hrs, then I suggest you do so, but if this problem is not fixed by the time this issue reaches a 14 days or more problem for players........you will be facing some serious legal consequences from many players.
Sincerely,
--- On Fri, 3/5/10, einquiry <einquiry@nexon.net> wrote:
From: einquiry <einquiry@nexon.net>
Subject: RE: IP Ban
To:
Date: Friday, March 5, 2010, 12:32 PM
DO NOT REPLY TO THIS EMAIL. This email address (einquiry@nexon.net) is no longer used for customer support.
Login to the http://www.Nexon.net website and click the support button at the top of the page if you are still in need of assistance. From there you should be directed to the ticketing website and then directed to create a new customer service ticket or update a currently open ticket your account may have. Be sure to open only one ticket at a time. Any duplicate tickets will be removed from the system without answer.
If you are not able to log a ticket because of a password issue you will need to do a password retrieval via the website.
If you do not remember your information to access your account, please visit this link regarding the forgotten information guidelines:
http://forum.nexon.net/MAPLESTORY/forums/thread/131970.aspx
Please also understand that we here, at Nexon America, take threats very seriously. Including threats of legal action. If you decide to pursue legal action against this company we will not be able to assist you through the ticketing system, and you will need to have your attorney contact our legal department.
Thank you,
GM Cheezpuff
Game Master
Nexon America Inc.
RE: IP Ban
Friday, March 5, 2010 4:19 PM
From:
To: "einquiry" <einquiry@nexon.net>
GM CheezPuff,
I suggest you read the email more closely. I have been IP BLOCKED BY YOUR FAILED SECURITY SYSTEM WHICH WAS INTENDED FOR SPAMMERS & GOLD SELLERS, according to the post that was made on the Nexon website. Now understand my EXTREME irritation at this point when you've proven my point infact that THIS EMAIL IS THE ONLY WAY TO GET ANY REPLY!! BY ALL Means look into my account and you will see that I've been playing Nexon games since Oct 2007, I've been a closed beta player for Nexon, I've been a Content tester TWICE........I'm quite obviously NOT a spammer or gold seller! I don't and have NEVER used paypal to load NX on my account, as I only use NX Cash cards or the MTS. So explain to me WHY no one has replied until this email?? Why is it the ONLY response comes from me explaining the frustration level of MANY MANY players and the actions which are being considered?? Has Nexon truly left us any other choice? We've been ignored by the IP Ban form, ignored in tickets we manage to log, forum posts we managed to make or our friends make for us......where exactly is the "customer support" in this matter?? I've patiently waited BEYOND the 2-7 days the IP Ban form says it should take, as have MANY MANY MANY players........2-7 days later...we have NOTHING from Nexon, no posts, emails, or phonecalls...nothing!! Could you perhaps understand the problem here, instead of telling me "we take threats very seriously" and "this email system is NOT for customer service"......when quite blatantly Nexon hasn't answered their ticketing system from even a month ago much less in the recent programming failures!!
Sincerely
Who's still enjoying their IP bans? - xAyakoCx - 2010-03-06
Aye~
WAIT.
Let's hope EVERY version has no IP block. WAIT.
If EMS gets this while I'm in Europe, I'm gonna just worry about it
So there's 50% chance im enjoying this.
Who's still enjoying their IP bans? - ArmyOfNone - 2010-03-06
Livin2Dream Wrote:RE: IP Ban
Friday, March 5, 2010 4:19 PM
From:
To: "einquiry" <einquiry@nexon.net>
GM CheezPuff,
I suggest you read the email more closely. I have been IP BLOCKED BY YOUR FAILED SECURITY SYSTEM WHICH WAS INTENDED FOR SPAMMERS & GOLD SELLERS, according to the post that was made on the Nexon website. Now understand my EXTREME irritation at this point when you've proven my point infact that THIS EMAIL IS THE ONLY WAY TO GET ANY REPLY!! BY ALL Means look into my account and you will see that I've been playing Nexon games since Oct 2007, I've been a closed beta player for Nexon, I've been a Content tester TWICE........I'm quite obviously NOT a spammer or gold seller! I don't and have NEVER used paypal to load NX on my account, as I only use NX Cash cards or the MTS. So explain to me WHY no one has replied until this email?? Why is it the ONLY response comes from me explaining the frustration level of MANY MANY players and the actions which are being considered?? Has Nexon truly left us any other choice? We've been ignored by the IP Ban form, ignored in tickets we manage to log, forum posts we managed to make or our friends make for us......where exactly is the "customer support" in this matter?? I've patiently waited BEYOND the 2-7 days the IP Ban form says it should take, as have MANY MANY MANY players........2-7 days later...we have NOTHING from Nexon, no posts, emails, or phonecalls...nothing!! Could you perhaps understand the problem here, instead of telling me "we take threats very seriously" and "this email system is NOT for customer service"......when quite blatantly Nexon hasn't answered their ticketing system from even a month ago much less in the recent programming failures!!
Sincerely
Well, since you can't log tickets through the site since you're IP Blocked maybe the complaints should go through the BBB.
Who's still enjoying their IP bans? - Livin2Dream - 2010-03-06
Only way I can even log tickets is by using my America Online browser...which even THAT occassionally gets the stupid IP Block message. I'm so freaking irritated with Nexon it's unbelieveble, I've gone to playing WonderKing and other games for now. Nexon's gone beyond Epic Fail with this issue in my opinion, it would be one thing if it was a "whoops sorry our system malfunctioned", but hell we can't even get a reply without sending emails to their "Not a Customer Support Email"...lol...At this point I'm considering selling my remaining NX Cards on Ebay like alot of people do, I mean why keep them if I can't use them because of this problem? I shouldn't have to use my America Online(which chances getting IP Blocked from time to time as well) just to access Nexon games or websites. I've beta'd 3 games for them, content tested 2 times....and been a legit player since Oct 07'. Which to alot of players who are suffering from this problem, isn't even half their Maple lifetime!
Nexon's AMAZING EPIC FAIL via America Online....
![[Image: IPBanAOL-1.jpg]](http://i192.photobucket.com/albums/z240/Imlivnalife/IPBanAOL-1.jpg)
Who's still enjoying their IP bans? - Sarah - 2010-03-06
Livin2Dream Wrote:Only way I can even log tickets is by using my America Online browser...which even THAT occassionally gets the stupid IP Block message. I'm so freaking irritated with Nexon it's unbelieveble, I've gone to playing WonderKing and other games for now. Nexon's gone beyond Epic Fail with this issue in my opinion, it would be one thing if it was a "whoops sorry our system malfunctioned", but hell we can't even get a reply without sending emails to their "Not a Customer Support Email"...lol...At this point I'm considering selling my remaining NX Cards on Ebay like alot of people do, I mean why keep them if I can't use them because of this problem? I shouldn't have to use my America Online(which chances getting IP Blocked from time to time as well) just to access Nexon games or websites. I've beta'd 3 games for them, content tested 2 times....and been a legit player since Oct 07'. Which to alot of players who are suffering from this problem, isn't even half their Maple lifetime!
Nexon's AMAZING EPIC FAIL via America Online....http://i192.photobucket.com/albums/z240/Imlivnalife/IPBanAOL.jpg
This is way off topic but WOW you use the AOL browser? I haven't seen that since 1998...
Who's still enjoying their IP bans? - Livin2Dream - 2010-03-06
LOL Sarah...I use AOL for certain things, only time I have used the AOL Browser was when this stupid IP Block issue began. Otherwise AOL is something I use for emailing family and such.
Who's still enjoying their IP bans? - cookies_xD - 2010-03-08
gatoree Wrote:Well, the GOOD news is that my IP address was just unblocked this afternoon, after 12 days.
The BAD news is that I did NOT receive an email from Nexon, but rather I just tried to log in anyway and found that it was unblocked. As a result, I don't know if our IP address has been granted access for our MULTIPLE accounts, or if our IP address is just going to end up getting blocked again, if we all try to sign in.
http://forum.nexon.net/MapleStory/forums/3/4361272/ShowThread.aspx
2-7 days my ass. ironic how their efforts to contain hackings and whatnots hurt the legit players way more. then again, its happened so many times im not surprised anymore
Who's still enjoying their IP bans? - Worthyness - 2010-03-09
Is this something along the lines of "you need an account to send an email, but the only accounts that apply are IP blocked"?
If so, it's kinda like how i needed to use the internet on one computer in order to get the internet on another computer...
Who's still enjoying their IP bans? - Asumi - 2010-03-09
Is there a way to change my Ip?