Quote:There seems to be a problem while trying to charge NX using my paypal account now. I successfully log into paypal and submit the order, however the normal receipt page doesn't appear. Instead an error page appears that states the following :
" An existing Paypal account is on record for this Passport ID. Please, use the appropriate Paypal account until the reset date."
This is the same paypal account and email I've used for nearly 3 years, I'm unsure why I'm getting this message.

Quote:Greetings,

Thank you for contacting Nexon America's Customer Support team.

The error you are experiencing is part of a new security feature. We at Nexon America continuously strive to upgrade our security in order to better serve our players.

Thank you and have a nice day.

Sincerely,

GM Libra
Nexon America, Inc.

Nexon Forum Wrote:Q: When I try to charge NX by PayPal, I see the error “This transaction has been determined as high risk causing the verification process to fail. Please ensure that your PayPal billing information is correct and no methods are being used to misrepresent your billing location.”

Our verification system has deemed your transaction as a high risk for a fraudulent charge. When charging NX Cash via PayPal, please be sure your current location matches your billing location. Misrepresenting yourself and your payment method, the use of BAD BAD BAD services, and false PayPal account information will be detected by our system and used as a basis to deny the attempted charge as fraudulent. We suggest that you contact PayPal to verify your billing information matches your geographical location.

In addition, if you are using a prepaid credit card, this may conflict with PayPal. If this matches your situation, please contact PayPal to have your issue resolved.