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+---- Thread: GMS Server Status Discussion 2012-01 (/showthread.php?tid=51296)
GMS Server Status Discussion 2012-01 - Majandra - 2012-01-30
LittleTLK Wrote:Not strange at all.
I do feel sorry for them. This is terribly embarrassing to have the game down this much.
And you can imagine the tech individuals tasked with fixing all this sweating it out with all the pressure from the business side.
They're losing money every hour the game is down, too. This is a nightmare for them. More than 36 hours of combined down time in the past 4 days not counting "unofficial" non-maintenance downtime from server crashes.
Yep, when you look at it from that perspective it's really hard not to sympathize.
It tends to make the bigwigs at Nexon look even worse than they already did (because even if it is business, a businessman is always the villain
) while really making you empathize with the techies.They're already overworked due to Nexon insisting on staying so small, and now what is likely an issue of Nexon failing to prioritize server upgrades is going to be made out to be the tech side's fault and if problems persist they'll take the heat for it.
GMS Server Status Discussion 2012-01 - yo72 - 2012-01-30
LittleTLK Wrote:They're losing money every hour the game is down, too.care to explain how they are losing money?
GMS Server Status Discussion 2012-01 - QSCX - 2012-01-30
yo72 Wrote:care to explain how they are losing money?
They lose players, and these players won't spend NX for the times the game is down. They don't actually lose money, but they lose the money that could have been made. You can also say they're losing money by having to have workers work overtime.
GMS Server Status Discussion 2012-01 - LittleTLK - 2012-01-30
yo72 Wrote:care to explain how they are losing money?
Maintenance costs.
It costs money for electricity, hosting for the servers, overtime for employees (it's the weekend after hours after all), rent for housing for the physical servers. All the bottom line costs.
They're paying money to continue operations, but their "product" is not being produced. That's lost ad revenue, NX sales, and potential loss of customers.
GMS Server Status Discussion 2012-01 - yo72 - 2012-01-30
Lol no1 is going to quit because of this and if they do 2 more people take the spot, electricity? so nobody is in the nexon building unless there is a sc or patch? People still go to nexon.net because the majority of people still don't use game launcher, and guess what you can still buy nx. Once you have the idea of buying nx for looks/mesos you are going to buy it regardless of whether the servers are up or not
GMS Server Status Discussion 2012-01 - LittleTLK - 2012-01-30
yo72 Wrote:Lol no1 is going to quit because of this and if they do 2 more people take the spot, electricity? so nobody is in the nexon building unless there is a sc or patch? People still go to nexon.net because the majority of people still don't use game launcher, and guess what you can still buy nx. Once you have the idea of buying nx for looks/mesos you are going to buy it regardless of whether the servers are up or not
You only prove your ignorance of business costs by posting this.
GMS Server Status Discussion 2012-01 - Justin - 2012-01-30
yo72 Wrote:Lol no1 is going to quit because of this and if they do 2 more people take the spot, electricity? so nobody is in the nexon building unless there is a sc or patch? People still go to nexon.net because the majority of people still don't use game launcher, and guess what you can still buy nx. Once you have the idea of buying nx for looks/mesos you are going to buy it regardless of whether the servers are up or not
Ahahaha. It still costs a pomegranate ton for actually licensed computer techs to do diagnostics and hardware repair /servicing. You have no idea what you're talking about. At all.
GMS Server Status Discussion 2012-01 - CrazyForDex - 2012-01-30
yo72 Wrote:Lol no1 is going to quit because of this and if they do 2 more people take the spot, electricity? so nobody is in the nexon building unless there is a sc or patch? People still go to nexon.net because the majority of people still don't use game launcher, and guess what you can still buy nx. Once you have the idea of buying nx for looks/mesos you are going to buy it regardless of whether the servers are up or not
Uh not necessarily. Idk where you have been for the last few days, but I'd like to inform you of a pretty large rollback we just had because people were duping lots of stuff as the servers crashed continuously. Well during said rollback, people who bought nx during this time period LOST NX! Well jeez, if all those people just lost NX, some of whom have not been reimbursed yet, that may make some people not want to buy nx atm, like yours truly.
Also, although electricity is not a large cost, they totally have to pay that bill, so I could see that being an added cost by having to pay employees overtime (for both after hours and for the weekend) to fix their hardware. Also they lose out on potential money through cs items that people could be buying atm, but thanks for playing~
Edit: wtp... double ninja'd? It totally did NOT take me 4 minutes to write that....
GMS Server Status Discussion 2012-01 - Takebacker - 2012-01-30
yo72 Wrote:People still go to nexon.net because the majority of people still don't use game launcher, and guess what you can still buy nx.
People use the site to launch because the gamelauncher has a tendency to boot you from the login server before you can even put in your credentials. It's easier.
yo72 Wrote:Once you have the idea of buying nx for looks/mesos you are going to buy it regardless of whether the servers are up or not
Uh no. People are going to charge it when the game is up so they can do what they want with it immediately. Why would i drive out to CVS/walgreens only to come back to a game that is down?
GMS Server Status Discussion 2012-01 - Majandra - 2012-01-30
Site is still down. The USC was supposed to end in 15 minutes, no?
GMS Server Status Discussion 2012-01 - CrazyForDex - 2012-01-30
Majandra Wrote:Site is still down. The USC was supposed to end in 15 minutes, no?
Nope, just under 2 hours. 3:15am EST iirc
GMS Server Status Discussion 2012-01 - Majandra - 2012-01-30
CrazyForDex Wrote:Nope, just under 2 hours. 3:15am EST iirc
Goodnight then! ._.
GMS Server Status Discussion 2012-01 - QSCX - 2012-01-30
yo72 Wrote:Lol no1 is going to quit because of this and if they do 2 more people take the spot, electricity? so nobody is in the nexon building unless there is a sc or patch? People still go to nexon.net because the majority of people still don't use game launcher, and guess what you can still buy nx. Once you have the idea of buying nx for looks/mesos you are going to buy it regardless of whether the servers are up or not
Others have posted what I've wanted to say, so I'll just throw in another example of loss revenue.
People who buy the 4-hour or full-day exp/drop coupons did not and will not buy on days when they cannot play. This delays NX purchases. The money that Nexon could have gained is pushed to a further date, and that is considered a loss. That's why they provide all this compensation--to get players back into the game. And with the 3x exp & drop event going on, they're making players buy the 2x exp/drop coupons more often to make up for the lost days.
GMS Server Status Discussion 2012-01 - yo72 - 2012-01-30
QSCX Wrote:You can also say they're losing money by having to have workers work overtime.You never give your workers overtime you hire more people OT is highly discouraged
LittleTLK Wrote:That's lost ad revenuePeople refreshing the site every 10secs to see when the game is up when it gets close to 12:15 ya right lost ad revenue
QSCX Wrote:Others have posted what I've wanted to say, so I'll just throw in another example of loss revenue.The nx is bought when you buy the code/charge in our acct online they dont lose anything for you not using the nx
People who buy the 4-hour or full-day exp/drop coupons did not and will not buy on days when they cannot play. This delays NX purchases
GMS Server Status Discussion 2012-01 - Takebacker - 2012-01-30
yo72 Wrote:You never give your workers overtime you hire more people OT is highly discouraged
Neither of you know whether or not Nexon actually gives overtime. The point is that they are working over the time they are obligated to work and therefore the company loses money paying them when they shouldn't have normally worked.
yo72 Wrote:The nx is bought when you buy the code/charge in our acct online they dont lose anything for you not using the nx
That's not the point. People don't charge when the game is down period.
GMS Server Status Discussion 2012-01 - warustar - 2012-01-30
A wild website has appeared..
Cute.
GMS Server Status Discussion 2012-01 - LittleTLK - 2012-01-30
yo72 Wrote:You never give your workers overtime you hire more people OT is highly discouraged
People refreshing the site every 10secs to see when the game is up when it gets close to 12:15 ya right lost ad revenue
The nx is bought when you buy the code/charge in our acct online they dont lose anything for you not using the nx
Fine. I wasn't going to dissect your post this much, but you continue to crap post, so I'll do my best to enlighten you so you'll stop.
There are two types of general expenses a corporation pays:
Overhead, which is the base costs needed to run a business regardless of the rate of production, and production costs, which change with the rate of production.
Typical overhead costs are:
Electricity
Property Taxes
Rent (both cyber and physical)
Typical production costs are:
wages
corporate taxes
cost of materials and technology
Overhead for a business the size of Nexon is in the millions of dollars range. It costs thousands of dollars for electricity (you HAVE to keep the power on to the servers at all times. You don't turn OFF a server completely for long. Not only that, but lighting and cooling (air conditioning + hardware cooling fans). These are not trivial costs and can rarely be reduced. It also costs thousands to host their servers. They pay other companies a fee every month/year to load their website(s) onto hardware and make it openly accessible BY YOU. Add onto that the rent charged to actually house the hardware (servers are big, and Nexon manages a lot more than just one game) as well as the corporate office. Finally, they have to pay taxes on the property they own. And California has some of the highest property taxes in the country.
These expenses have to be paid, regardless if the game(s) is up or not. That means if they AREN'T producing, they are losing potential money made and wasting the money spent on these. This isn't rocket science.
Production costs also increase while their games and hardware are down or malfunctioning. Overtime or not, you have to pay people. The more hours they work, the more you have to pay them. They're working more hours trying to fix these problems. That costs money. Money that otherwise would not have been spent. Not only that, but if they have to replace hardware, that cost adds up.
Finally, let's examine the revenue side:
When the game is down (and the website is down too), you lose ad revenue. Nexon has deals with many different ad groups. Every time someone is redirected to their site from one of Nexon's, they get money. Ever notice the ad at the end of the game when you close it? Ever notice the ads on the website? Not only that, but there's hidden ads you don't see. Google analytics is a marketing research group that examines your preferences and records your activity and suggests ads that it believes are in your interest. Groups similar to these (and there's hundreds out there), contract with Nexon. When they go down, they lose that potential revenue from people click click clicking.
I won't even go into the social media ad revenue. Should be self explanatory. As for NX sales: yes, there's always going to be people that buy NX regardless of if the game is down or not. But as people have said before: more people would be buying if the game was more stable.
Ultimately:
Time is money. Wasting time wastes money. Lost time is lost money.
I know you're trying to be the clever little guy that makes the cool, aloof statements mocking Nexon as oxymoronically both all-powerful and evil, yet stupid and inept at managing games, but you and I (and most people here) all know that simply isn't true.
GMS Server Status Discussion 2012-01 - LittleTLK - 2012-01-30
double post. whoops.
GMS Server Status Discussion 2012-01 - sverreerik - 2012-01-30
I think we can all agree the game being down is bad for both the Player Base and Nexon.
The thought that they may be upgrading their servers though makes me glad. I hope the roof gets raised a bit.
GMS Server Status Discussion 2012-01 - sverreerik - 2012-01-30
Double Post? Whyyyy
