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+---- Thread: GMS Server Status Discussion 2012-01 (/showthread.php?tid=51296)
GMS Server Status Discussion 2012-01 - SaptaZapta - 2011-11-12
PyroKing Wrote:I can't connect to the website or the game either. When using a webproxy I CAN view the website. When running a tracert things seem to go wrong here:
16 177 ms 177 ms 178 ms NexonNXGames.demarc.cogentco.com [38.104.76.142]
17 * * * Time-out bij opdracht.
Googling that domain shows me there have been issues like this before. What's causing it though is a riddle to me. Hope they fix it soon.
Interesting. I don't see any address like that in my tracert at all (and I connect just fine).
I get a whole bunch of ...LosAngeles1.Level3.net hosts, and then this
NEXON-AMERI.car1.LosAngeles1.Level3.net (4.59.56.186)
(a lot of hops after that, but none of them return tracert info)
GMS Server Status Discussion 2012-01 - Bomber - 2011-11-12
Well....i downloaded Hotspot to try.
It let me go on the gamelauncher. So i put in my information and i get the "trouble logging in?" pop up.
I go on the site and itsays my account has been deactivated. It refuses to let me change my profile information and it doesnt give me the verification code to reactivate my account. I tried every email i could w/ no success.
So i uninstalled hotspot and i cannot get to the login screen or the site now.
Why is my account deactivated? =__=
GMS Server Status Discussion 2012-01 - Eos - 2011-11-12
SaptaZapta Wrote:Interesting. I don't see any address like that in my tracert at all (and I connect just fine).
Right, this is why I suspect an ISP might be able to reroute to an alternate path and successfully connect. So far no one who can connect sees that node.
GMS Server Status Discussion 2012-01 - Stereo - 2011-11-12
SaptaZapta Wrote:Interesting. I don't see any address like that in my tracert at all (and I connect just fine).Interestingly I can't get to that one either, even though I never see the cogentco node.
I get a whole bunch of ...LosAngeles1.Level3.net hosts, and then this
NEXON-AMERI.car1.LosAngeles1.Level3.net (4.59.56.186)
(a lot of hops after that, but none of them return tracert info)
Code:
Tracing route to NEXON-AMERI.car1.LosAngeles1.Level3.net [4.59.56.186]
1 99 ms 101 ms 101 ms 192.168.2.1
2 136 ms 102 ms 204 ms bas10-london14_lo0_SYMP.net.bell.ca [64.230.200.221]
3 127 ms 102 ms 101 ms dis20-london14_5-1-0_100.net.bell.ca [64.230.56.132]
4 50 ms 70 ms 71 ms bx1-torontoxn_xe0-0-0.net.bell.ca [64.230.48.57]
5 92 ms 101 ms 102 ms level3_bx4-toronto12.net.bell.ca [67.69.246.158]
6 76 ms 57 ms 89 ms ae-3-3.bar1.Toronto1.Level3.net [4.69.153.81]
7 110 ms 101 ms 101 ms ae-0-11.bar1.Toronto1.Level3.net [4.69.151.241]
8 121 ms 101 ms 101 ms ae-9-9.ebr1.Chicago1.Level3.net [4.69.151.110]
9 122 ms 70 ms 132 ms ae-6-6.ebr1.Chicago2.Level3.net [4.69.140.190]
10 154 ms 80 ms 72 ms ae-1-100.ebr2.Chicago2.Level3.net [4.69.132.114]
11 144 ms 102 ms 101 ms ae-14-14.ebr1.Dallas1.Level3.net [4.69.151.118]
12 111 ms 129 ms 101 ms ae-81-81.csw3.Dallas1.Level3.net [4.69.151.149]
13 122 ms 101 ms 101 ms ae-83-83.ebr3.Dallas1.Level3.net [4.69.151.158]
14 123 ms 128 ms 165 ms ae-3-3.ebr2.LosAngeles1.Level3.net [4.69.132.77]
15 156 ms 119 ms 129 ms ae-82-82.csw3.LosAngeles1.Level3.net [4.69.137.26]
16 148 ms 204 ms 204 ms ae-31-80.car1.LosAngeles1.Level3.net [4.69.144.131]
17 * * * Request timed out.Code:
Tracing route to www.nexon.net [63.251.217.189]
over a maximum of 30 hops:
1 97 ms 101 ms 101 ms 192.168.2.1
2 129 ms 101 ms 101 ms bas10-london14_lo0_SYMP.net.bell.ca [64.230.200.221]
3 120 ms 97 ms 106 ms dis20-london14_5-1-0_100.net.bell.ca [64.230.56.132]
4 124 ms 101 ms 101 ms bx6-chicago23_POS0-3-0-0.net.bell.ca [64.230.186.202]
5 122 ms 101 ms 101 ms te4-1.ccr01.ord09.atlas.cogentco.com [154.54.11.29]
6 124 ms 101 ms 101 ms te0-4-0-6.ccr21.ord01.atlas.cogentco.com [154.54.29.189]
7 123 ms 101 ms 101 ms te0-3-0-0.ccr21.mci01.atlas.cogentco.com [154.54.7.185]
8 121 ms 101 ms 101 ms te0-4-0-2.ccr21.dfw01.atlas.cogentco.com [154.54.46.202]
9 125 ms 102 ms 101 ms te0-0-0-3.mpd21.iah01.atlas.cogentco.com [154.54.2.205]
10 133 ms 192 ms 152 ms te0-2-0-5.mpd21.lax01.atlas.cogentco.com [154.54.0.141]
11 210 ms 204 ms 197 ms te9-4.mpd01.lax06.atlas.cogentco.com [154.54.26.202]
12 218 ms 204 ms 204 ms NexonNXGames.demarc.cogentco.com [38.104.76.142]
13 * * * Request timed out.Here's another from the colo I use which also doesn't work. (kimsufi.com hosts it, 46.105.x.x block)
Code:
traceroute to www.nexon.net (63.251.217.189), 30 hops max, 60 byte packets
1 vss-5b-6k.fr.eu (46.105.103.252) 107.870 ms * *
2 rbx-g1-a9.fr.eu (178.33.100.49) 1.054 ms 1.408 ms 1.415 ms
3 ldn-1-6k.uk.eu (213.251.130.74) 4.331 ms * *
4 gblx.as3549.uk.eu (94.23.122.77) 138.251 ms 137.990 ms 137.996 ms
5 ae5-20g.scr4.lon3.gblx.net (67.16.133.129) 4.264 ms 4.275 ms 4.273 ms
6 lag2.ar9.LON3.gblx.net (67.17.106.149) 4.276 ms 4.224 ms 9.443 ms
7 level3-2.ar9.lon3.gblx.net (208.50.13.194) 4.432 ms xe-4-2-0.edge3.london1.level3.net (4.68.62.245) 4.278 ms level3-2.ar9.lon3.gblx.net (208.50.13.194) 4.284 ms
8 ae-52-52.csw2.London1.Level3.net (4.69.139.120) 4.549 ms 4.539 ms 4.524 ms
9 ae-59-224.ebr2.London1.Level3.net (4.69.153.141) 4.428 ms ae-57-222.ebr2.London1.Level3.net (4.69.153.133) 4.593 ms ae-58-223.ebr2.London1.Level3.net (4.69.153.137) 5.083 ms
10 ae-42-42.ebr1.NewYork1.Level3.net (4.69.137.70) 107.396 ms 107.192 ms 107.182 ms
11 ae-71-71.csw2.NewYork1.Level3.net (4.69.134.70) 92.412 ms ae-61-61.csw1.NewYork1.Level3.net (4.69.134.66) 115.294 ms 114.826 ms
12 ae-72-72.ebr2.NewYork1.Level3.net (4.69.148.37) 106.518 ms ae-92-92.ebr2.NewYork1.Level3.net (4.69.148.45) 106.637 ms ae-82-82.ebr2.NewYork1.Level3.net (4.69.148.41) 106.880 ms
13 ae-2-2.ebr4.SanJose1.Level3.net (4.69.135.185) 154.693 ms 154.941 ms 154.633 ms
14 ae-2-2.ebr3.LosAngeles1.Level3.net (4.69.132.10) 150.236 ms 150.233 ms 150.214 ms
15 ae-63-63.csw1.LosAngeles1.Level3.net (4.69.137.34) 149.180 ms 149.157 ms 149.104 ms
16 ae-41-90.car1.LosAngeles1.Level3.net (4.69.144.195) 154.263 ms ae-21-70.car1.LosAngeles1.Level3.net (4.69.144.67) 149.411 ms ae-31-80.car1.LosAngeles1.Level3.net (4.69.144.131) 155.058 ms
17 NEXON-AMERI.car1.LosAngeles1.Level3.net (4.59.56.186) 157.998 ms 158.269 ms 158.376 ms
18 * * *
19 * * *
20 * * *
21 * * *GMS Server Status Discussion 2012-01 - PyroKing - 2011-11-12
SaptaZapta Wrote:Interesting. I don't see any address like that in my tracert at all (and I connect just fine).Hmm let me post my full tracert then, I'm curious about yours!
I get a whole bunch of ...LosAngeles1.Level3.net hosts, and then this
NEXON-AMERI.car1.LosAngeles1.Level3.net (4.59.56.186)
(a lot of hops after that, but none of them return tracert info)
Code:
1 1 ms <1 ms <1 ms 192.168.0.1
2 23 ms 22 ms 21 ms ip1-176-173-82.adsl2.static.versatel.nl [82.173.176.1]
3 24 ms 22 ms 30 ms ge-0-1-0-1404.ncr01asd2.versatel.net [217.16.44.201]
4 23 ms 23 ms 58 ms xe-1-0-0-668.br04sara.versatel.net [212.53.18.26]
5 26 ms 26 ms 27 ms ams-core-1.tengige0-11-0-0.tele2.net [130.244.21.85]
6 24 ms 25 ms 25 ms te2-2.ccr01.ams05.atlas.cogentco.com [130.117.14.25]
7 24 ms 25 ms 24 ms te0-3-0-6.ccr21.ams03.atlas.cogentco.com [130.117.1.81]
8 113 ms 114 ms 113 ms te0-3-0-0.ccr21.lon13.atlas.cogentco.com [130.117.48.141]
9 109 ms 108 ms 108 ms te0-0-0-4.ccr21.bos01.atlas.cogentco.com [154.54.5.161]
10 115 ms 116 ms 116 ms te0-2-0-1.mpd22.jfk02.atlas.cogentco.com [154.54.44.21]
11 116 ms 116 ms 115 ms te0-1-0-7.mpd22.dca01.atlas.cogentco.com [154.54.1.141]
12 140 ms 140 ms 139 ms te0-3-0-7.mpd22.atl01.atlas.cogentco.com [154.54.27.98]
13 141 ms 141 ms 141 ms te0-2-0-7.mpd22.iah01.atlas.cogentco.com [154.54.42.221]
14 178 ms 176 ms 176 ms te0-1-0-6.mpd22.lax01.atlas.cogentco.com [154.54.0.245]
15 271 ms 212 ms 210 ms te8-2.mpd01.lax06.atlas.cogentco.com [154.54.26.206]
16 178 ms 178 ms 178 ms NexonNXGames.demarc.cogentco.com [38.104.76.142]
17 * * * Time-out bij opdracht.GMS Server Status Discussion 2012-01 - Infernal - 2011-11-12
SaptaZapta Wrote:Interesting. I don't see any address like that in my tracert at all (and I connect just fine).
I get a whole bunch of ...LosAngeles1.Level3.net hosts, and then this
NEXON-AMERI.car1.LosAngeles1.Level3.net (4.59.56.186)
(a lot of hops after that, but none of them return tracert info)
What do you get after that line?
GMS Server Status Discussion 2012-01 - MissingLink - 2011-11-12
Bomber Wrote:Well....i downloaded Hotspot to try.
It let me go on the gamelauncher. So i put in my information and i get the "trouble logging in?" pop up.
I go on the site and itsays my account has been deactivated. It refuses to let me change my profile information and it doesnt give me the verification code to reactivate my account. I tried every email i could w/ no success.
So i uninstalled hotspot and i cannot get to the login screen or the site now.
Why is my account deactivated? =__=
I read somewhere that using hotspot causes your account to be deactivated, since if you use hotspot then you're obviously a hacker. Naturally I read that after I tried using it. I've never been deactivated before so I don't know what is involved in getting reactivated. Hopefully not that horrible email to billing business.
RE: above
last line for tracert for me is also:
NexonNXGames.demarc.cogentco.com
after that just has 'request timed out'
GMS Server Status Discussion 2012-01 - SaptaZapta - 2011-11-12
Code:
Tracing route to maplestory.nexon.net [63.251.217.159]
over a maximum of 30 hops:
1 1 ms <1 ms 1 ms 192.168.2.1
2 doesn't
3 matter
4 14 ms 14 ms 14 ms 212.199.21.46.forward.012.net.il [212.199.21.46]
5 * * 16 ms BRDR-PT-ae0-2091.ip4.012.net.il [212.199.73.105]
6 92 ms 96 ms 92 ms EDGE-LON-MX-01-so-2-0-0-0.ip4.012.net.il [80.179.165.154]
7 83 ms 81 ms 84 ms 77.67.61.65
8 155 ms 158 ms 151 ms xe-4-2-0.nyc32.ip4.tinet.net [213.200.81.253]
9 * 151 ms * Te-3-4.car3.NewYork1.Level3.net [4.68.110.77]
10 168 ms 166 ms 162 ms vlan90.csw4.NewYork1.Level3.net [4.69.155.254]
11 161 ms 160 ms 161 ms ae-92-92.ebr2.NewYork1.Level3.net [4.69.148.45]
12 232 ms 229 ms 235 ms ae-2-2.ebr4.SanJose1.Level3.net [4.69.135.185]
13 231 ms 236 ms 234 ms ae-2-2.ebr3.LosAngeles1.Level3.net [4.69.132.10]
14 239 ms 244 ms 247 ms ae-73-73.csw2.LosAngeles1.Level3.net [4.69.137.38]
15 258 ms 238 ms 236 ms ae-21-70.car1.LosAngeles1.Level3.net [4.69.144.67]
16 243 ms 241 ms 240 ms NEXON-AMERI.car1.LosAngeles1.Level3.net [4.59.56.186]
17 * * * Request timed out.After this I get another 13 lines of " * * * Request timed out". I do connect tho.
GMS Server Status Discussion 2012-01 - Bomber - 2011-11-12
MissingLink Wrote:I read somewhere that using hotspot causes your account to be deactivated, since if you use hotspot then you're obviously a hacker. Naturally I read that after I tried using it. I've never been deactivated before so I don't know what is involved in getting reactivated. Hopefully not that horrible email to billing business......well then. I had no idea.
Well ths is great. What am i supposed to do now?
Whats email to billing?
GMS Server Status Discussion 2012-01 - Ketchup - 2011-11-12
Well, on the bright side:
This may be preventing some hackers from doing their thing
GMS Server Status Discussion 2012-01 - SoMinxed - 2011-11-12
Locked out as well, my ISP is TELUS. I contacted tech support and they were not much help. Apparently they seem to be able to access nexon.net from their office but had no idea why I could not from my home. I did all the usual fixits that have been mentioned here with no good results.
A thought: I was in Golden Temple when I got dc'd Friday night. I have a guildee who was blocked from her account for two days last week after dc'ing from Escape pq.
GMS Server Status Discussion 2012-01 - JPTheMonkey - 2011-11-12
I'm blocked out as well, living in Louisiana with Cox as my ISP. Nexon seems to be having lots of regional problems with some games lately, such as on DFO I got switched to being a western US player after a major update at the same time as the Chaos patches started and a few weeks ago, I was moved back to being an eastern player. Also a few weeks ago, I was blocked from DFO for being out of region, but that was fixed by using the top-right play button which can't be accessed if we can't even access the website...
GMS Server Status Discussion 2012-01 - Leaves - 2011-11-12
Website is working fine on Rogers in Toronto.
GMS Server Status Discussion 2012-01 - Dark Zero - 2011-11-12
Edit: normal but with lag spikes
GMS Server Status Discussion 2012-01 - Marksman Bryan - 2011-11-12
dat yellow...
GMS Server Status Discussion 2012-01 - Eos - 2011-11-12
Wonder if this means all the people who were blocked suddenly connected at once.
GMS Server Status Discussion 2012-01 - CarrionCrow - 2011-11-12
Eos Wrote:Wonder if this means all the people who were blocked suddenly connected at once.
Na, it is still blocked.
GMS Server Status Discussion 2012-01 - Eos - 2011-11-12
Yay for compounded suckage.
GMS Server Status Discussion 2012-01 - DOHBOI - 2011-11-12
SoMinxed Wrote:Locked out as well, my ISP is TELUS. I contacted tech support and they were not much help. Apparently they seem to be able to access nexon.net from their office but had no idea why I could not from my home. I did all the usual fixits that have been mentioned here with no good results.
A thought: I was in Golden Temple when I got dc'd Friday night. I have a guildee who was blocked from her account for two days last week after dc'ing from Escape pq.
Howdy - I also have Telus as an ISP.
Unfortunately their 'help' desk is in Philippines.
So Im guessing that when they told you they could access the site, it was from there & not Canada.
Just a guess but could be very likely.
Anyways, (no offense to ppl in Philippines), but EVERY
time I call Telus for ANYTHING, I immediately ask them where the call was routed to. Then I politely ask them to connect me to someone in Canada.
ofc they will tell you "we can help you just as well",
but from personal experience Ive found that when dealing with any sort of call center, the closer you can be to the person on the other end of the phone,
the better results you get. I theory is they care more when its someone from their own part of the world, than some random person 13 time zones removed.
When / If you are able to get ahold of someone (actually skilled) - ask them to do a tracert also.
Assume that the 1st person you speak to is just a phone answer'r & ask to be connected to someone in their 'technical / internet' dept. If they still insist that they are able to get to the site & claim to be 'tech-savvy', then come back with: "How many hops did you get on your Trace Route?" If they stumble on that, then ask again to be connected to someone who can answer that question lol.
Fortunately for myself, I only recently aquired Telus for my ISP, but I still have Shaw connected also.
Ive been able to play (until about 5 mins ago) when the ever so dependable Nexon servers flatlined.
PS> Apologies for Wall'oText = ^0
GMS Server Status Discussion 2012-01 - Bomber - 2011-11-12
Got this on the official basil thread
XgrantwallX Wrote:Generally if it's such a large scale issue with specific ISP's it's most likely not an IP issue.
In this case, as it includes the website which is not generally something Nexon blocks like that it's indeed looking like a node issue.
It's rare to happen, but nodes between various servers can fail, and when they do users end up not being able to connect to specific servers that normally follow such paths. Proxies tend to take different pathways, and would be why it works. Usually these tend to target specific ISP's only and resolve in a day or so.