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+--- Thread: Unscheduled Server Maintenance - 03.02.2011 (/showthread.php?tid=38658)
Unscheduled Server Maintenance - 03.02.2011 - SolicShooter - 2011-03-02
Delicae Wrote:According to the dev blog on server maintenances, what takes the most amount of time is shutting down all of the servers and making sure everything is lining up correctly.
So its not as simple as 'just turning it off.'
And agreed with above. Nexon can't catch everything when servers go online.
People on this site tend to oversimplify how nexon runs their game a lot and in turn how nexon is supposed to be running it. Well if it's so easy. How about you create a game as succesful as this one.
Unscheduled Server Maintenance - 03.02.2011 - Gregory - 2011-03-02
IllegallySane Wrote:Wow what did I miss? A self-Nexon'd meso bug? I forsee another 2x event incoming to make up for it. On a more serious note, I hope they could track the people who made money off this, and simply delete all the bugged mesos.
Yes it was all Nexon's fault.. You could buy a potion and sell it back for more than you bought it for..
Example: buy chocolate for 1050 mesos and sell for 1500
Unscheduled Server Maintenance - 03.02.2011 - DarkQThunder - 2011-03-02
IllegallySane Wrote:Wow what did I miss? A self-Nexon'd meso bug? I forsee another 2x event incoming to make up for it. On a more serious note, I hope they could track the people who made money off this, and simply delete all the bugged mesos.
They would have to track down everybody who bought ANY potions including anybody who repotted over the ~9 hours, and then deal with people who used the mesos to buy things in the FM etc...
Unscheduled Server Maintenance - 03.02.2011 - RahlsSoldier - 2011-03-02
DarkQThunder Wrote:They would have to track down everybody who bought ANY potions including anybody who repotted over the ~9 hours, and then deal with people who used the mesos to buy things in the FM etc...
Very true. I hope that they just do a 9 hour rollback and I wish that they would compensate with a 2x exp coupon that you could redeem at any time for 2-4 hours.
Unscheduled Server Maintenance - 03.02.2011 - TheTempest - 2011-03-02
Good thing I only logged on this morning to reMTS some items to make enough nx for an sok to use on my zhelm and transfer it to my brawler.
Unscheduled Server Maintenance - 03.02.2011 - FoolsLove - 2011-03-02
RahlsSoldier Wrote:Very true. I hope that they just do a 9 hour rollback and I wish that they would compensate with a 2x exp coupon that you could redeem at any time for 2-4 hours.
They'll probably do this, minus the option of a card to use whenever you want. Will likely be the same way it was the last two times we were compensated. Set times on the weekend.
Unscheduled Server Maintenance - 03.02.2011 - BBD - 2011-03-02
Usually I am happy that I work on Wednesday's morning so I can skip the whole Server Check/Patches downtime.But today... a quick way to get rich in MS and I missed it.
Hopes for a roll back with 2x compensation.
No maplepoints since I was not online
Unscheduled Server Maintenance - 03.02.2011 - cruddas - 2011-03-02
Just deleting the mesos would not be a great thing to do, there are people that may have had their shops bought out with the glitched money (suppose a store full of very well scrolled armor) deleting mesos just hurts the person who had those items sold, they aren't going to get those items back just like that, while the person that may now own the armor comes out ahead.
Some folks may dislike the idea of a rollback, since they care so much about levels or finally cubing a good item, i feel a rollback would be the safest thing to do, it would not have a terribly bad impact on things since you can get your levels back, even though you "wasted all that time getting them", and people not having that great cubed item? It's not the end of your life, maybe a few dollars down the drain, but better than leaving large ammounts of mesos in the server causing prices to go up on many items.
Unscheduled Server Maintenance - 03.02.2011 - IllegallySane - 2011-03-02
DarkQThunder Wrote:They would have to track down everybody who bought ANY potions including anybody who repotted over the ~9 hours, and then deal with people who used the mesos to buy things in the FM etc...
Actually, a 9 hour rollback would work too, considering pretty much all of us were asleep. ROLL DAT SERVER BACK, NECKSON.
Unscheduled Server Maintenance - 03.02.2011 - RahlsSoldier - 2011-03-02
FoolsLove Wrote:They'll probably do this, minus the option of a card to use whenever you want. Will likely be the same way it was the last two times we were compensated. Set times on the weekend.
Of course they won't give the card, that is why I was wishing
I just hate how full it is during 2x events. The cards are a much better alternative, but I don't think they will use them.
Unscheduled Server Maintenance - 03.02.2011 - TheTempest - 2011-03-02
For the 2x exp thing they should give out those hunter 2x 30min cards they gave out back then for some event. I think it was during the artifact event, not really sure.
Unscheduled Server Maintenance - 03.02.2011 - Killed - 2011-03-02
Not surprised theres still no update on the notice yet..
Unscheduled Server Maintenance - 03.02.2011 - Locked - 2011-03-02
Killed Wrote:Not surprised theres still no update on the notice yet..
They're on the forums.
-Hime- Wrote:Sorry, it is taking longer because we have a lot to do before bringing the game back up. We got a fix and we need to implement it into the game along with all the other tasks we want to accomplish. I'm in the process of making a formal update to the forum notice and web notice. I just need to make sure the message is good.
Unscheduled Server Maintenance - 03.02.2011 - SaptaZapta - 2011-03-02
Delicae Wrote:According to the dev blog on server maintenances, what takes the most amount of time is shutting down all of the servers and making sure everything is lining up correctly.
So its not as simple as 'just turning it off.'
And agreed with above. Nexon can't catch everything when servers go online.
The problem isn't that there are still bugs in the game after it is opened. They can't test everything, and bugs are sneaky.
The problem is that they all go home once the game is up. Whoever is left minding the store is either unable or not required to have any contact at all with the players. So if the players discover a bug, which is quite likely, there is no way to bring it to Nexon's attention. Most of the time it doesn't matter, they aren't going to do anything about it in a timeframe in which a few hours make a difference. But when it's as serious as this... Take a look at their own forums, there are about four hours there of people screaming and begging "take the servers down NAO!", but no-one ever saw that. I know people logged tickets about this for at least as long, but again, they got put in the queue, unseen.
That is what must change. The nightshift person needs to not just watch that channels aren't crashing, but also watch their forums, incoming ticket titles, maybe Tweets directed @MapleStory or comments on their FB page (I must admit I don't use either, so I don't know whether anyone tried to get their attention that way, but it's likely). Not saying browse fansites, not saying go in-game and read smegas and other conversations. Not saying to do anything about any specific ticket or forum question. Nothing too taxing. Just keep an eye out on the most basic player-Nexon communication channels, to make sure there isn't anything big going on.
Unscheduled Server Maintenance - 03.02.2011 - Killed - 2011-03-02
Locked Wrote:They're on the forums.
I was talking about on the site. Not everyone goes to their forums.
Unscheduled Server Maintenance - 03.02.2011 - Locked - 2011-03-02
Killed Wrote:I was talking about on the site. Not everyone goes to their forums.
-Hime- Wrote:Sorry, it is taking longer because we have a lot to do before bringing the game back up. We got a fix and we need to implement it into the game along with all the other tasks we want to accomplish. I'm in the process of making a formal update to the forum notice and web notice. I just need to make sure the message is good.
Unscheduled Server Maintenance - 03.02.2011 - Killed - 2011-03-02
In the process? They should have updated the website hours ago. This isn't rocket science. Change NPC prices or take off the pot sale altogether, rollback mesos.
Unscheduled Server Maintenance - 03.02.2011 - Felicitates - 2011-03-02
SaptaZapta Wrote:The problem isn't that there are still bugs in the game after it is opened. They can't test everything, and bugs are sneaky.
The problem is that they all go home once the game is up. Whoever is left minding the store is either unable or not required to have any contact at all with the players. So if the players discover a bug, which is quite likely, there is no way to bring it to Nexon's attention. Most of the time it doesn't matter, they aren't going to do anything about it in a timeframe in which a few hours make a difference. But when it's as serious as this... Take a look at their own forums, there are about four hours there of people screaming and begging "take the servers down NAO!", but no-one ever saw that. I know people logged tickets about this for at least as long, but again, they got put in the queue, unseen.
That is what must change. The nightshift person needs to not just watch that channels aren't crashing, but also watch their forums, incoming ticket titles, maybe Tweets directed @MapleStory or comments on their FB page (I must admit I don't use either, so I don't know whether anyone tried to get their attention that way, but it's likely). Not saying browse fansites, not saying go in-game and read smegas and other conversations. Not saying to do anything about any specific ticket or forum question. Nothing too taxing. Just keep an eye out on the most basic player-Nexon communication channels, to make sure there isn't anything big going on.
You do realize that Nexon America only has so many employees, and that they're human right?
Unscheduled Server Maintenance - 03.02.2011 - Locked - 2011-03-02
Delicae Wrote:You do realize that Nexon America only has so many employees, and that they're human right?
They've had so many job openings since 2009 though.
http://www.nexon.net/Careers/OpenPositions.aspx
Unscheduled Server Maintenance - 03.02.2011 - Dark Link - 2011-03-02
Killed Wrote:In the process? They should have updated the website hours ago. This isn't rocket science. Change NPC prices or take off the pot sale altogether, rollback mesos.
Yeah, because the entire process only takes a matter of minutes. Stop getting so worked up over it and let it play out :|
Locked Wrote:They've had so many job openings since 2009 though.
http://www.nexon.net/Careers/OpenPositions.aspx
They also have more games than just Maple you know. He probably meant they only have so many employees working on Maple.