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Any recent hacked accounts from Southperry users? - Printable Version

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Any recent hacked accounts from Southperry users? - Eos - 2010-01-23

There is absolutely no balance of power in your stated goal.

1 person who can delete/lock/ban everyone else vs even 500 people trying to be heard.

Considering -Hime- is essentially the only person even reading the forums, let's face it, Tibaroo and the volunteers are irrelevant here, screaming at her accomplishes nothing if she just ignores it.

She's not going to fix the problem after all. The problem is elsewhere. She's just a barrier to getting to someone else who could actually answer questions or respond to the issue.


Any recent hacked accounts from Southperry users? - LemonLimes - 2010-01-23

Gotta be something we can do to be heard. We're being picked off like flies here =/


Any recent hacked accounts from Southperry users? - Eos - 2010-01-23

LemonLimes Wrote:Gotta be something we can do to be heard. We're being picked off like flies here =/

Internet crimes are the province of the FBI.

The publishing of the accounts and PINs is also a crime in California and should be reported to the California police.

Quote:It is a crime to "intentionally access...any computer system or computer network from the purpose of devising or executing any scheme or artifice; to defraud or extort or obtain money, property or services with false or fraudulent intent, representations, or premises; or to maliciously access, alter, delete, damage, or destroy, any computer system, computer network, computer program or data." Cal. Penal Code 502. (Smith, 1992, 1994)

Publishing a Personal Identification Number (PIN), password, access code, debit card number, or bank account number is a crime. Penal Code 484j. (Smith, 1992, 1994)



Any recent hacked accounts from Southperry users? - LemonLimes - 2010-01-23

Ah, I had forgotten about that. Thanks Eos. I'll spread the word to all my friends and guildmates affected by these hackings.

Out of curiousity (I'm no expert on law), how well would Nexon's cop-out TOS hold up in court if an investigation was launched by the FBI on this issue?


Any recent hacked accounts from Southperry users? - LadyGaga - 2010-01-23

Sad news, my sister got hacked. She was only 8 years old.
This is to prove they aren't after only high levels, her highest level char was 39.
They wiped her stuff but only thing notable they took was her olivia chair and 40mil.
Nexon needs to get their act together. It was hard to hear my sister cry.
I don't mind helping her start back up with buying her another olivia chair and stuff...

So yeah, another hack story );

Oh and, i'm pretty sure it wasn't a keylogger cause i've played on that comp as well.

EDIT: It was her first time logging in after a month or two.


Any recent hacked accounts from Southperry users? - Sarah - 2010-01-23

LemonLimes Wrote:Ah, I had forgotten about that. Thanks Eos. I'll spread the word to all my friends and guildmates affected by these hackings.

Out of curiousity (I'm no expert on law), how well would Nexon's cop-out TOS hold up in court if an investigation was launched by the FBI on this issue?

I'm sure that something in there would fall under the UTCCR, which protects contract signers if the terms and conditions are completely unfair. If I asked you to sign a contract to give me a million dollars by 9:00 tonight and you did but didn't get me the money and then I tried to sue you for that money the case would be thrown out of court because the conditions are so completely one-sided and unfavourable. There's not a doubt in my mind that something in there would fall under this law.


Any recent hacked accounts from Southperry users? - Eos - 2010-01-23

LemonLimes Wrote:Out of curiousity (I'm no expert on law), how well would Nexon's cop-out TOS hold up in court if an investigation was launched by the FBI on this issue?

From a legal standpoint, no matter how they try to spin it, the money we are paying Nexon in return for NX is essentially prepaid store credit.
The theft of that is a tangible cyber crime.

Previous case law has supported that stealing virtual goods is itself a crime depending on the laws of individual states. This is even less ambiguous because it wasn't even a virtual good, it was actual credit.

On an interesting note, if this came to court, it would be a matter of both sides having to prove they weren't responsible for the breach. If a user testifies, under penalty of perjury, that no one else was aware of their password or PIN, had ever had their password or PIN shared, had ever written down their password or PIN, and that they themselves are not responsible for the unauthorized access to their account, it becomes incumbent on the company to prove that their security hadn't been bypassed.

Personally, I'm investigating a court order of my account logs for the day of my hacking because I have a static IP - Intrusion into my account is clear as day. I want to see if this hacker actually authenticated to the login servers using my information, or if that IP authenticated as one user/pass then the game server transferred them to my account. If they actually had my user/pass they would've had to authenticate and have a clear trail, if they used some form of Packet Editing to swap into me, the login server and the game server will have a different rendition of events. The latter scenario is clearly an attack Nexon is responsible for patching and refunding. The former leads us back to the question of "how did they get my account info" and Nexon providing proof that they were not negligent with my personal information.


Any recent hacked accounts from Southperry users? - Cyadd - 2010-01-23

I really want to see this actually do something. I wonder if Nexon will take it more seriously if the FBI gets involved...


Any recent hacked accounts from Southperry users? - Eos - 2010-01-23

Cyadd Wrote:I really want to see this actually do something. I wonder if Nexon will take it more seriously if the FBI gets involved...

We only assume they're not taking it seriously based on their lack of communication.
They strongly need a customer perception management person in their public relations department, because our current community coordinator is either an absolute failure at her job or is operating under conditions that make it impossible for her to be effective. Either way, it's bad for both the business and the players.


Any recent hacked accounts from Southperry users? - Sarah - 2010-01-23

From my thread, this time:

nenenene Wrote:Good luck on your case. I hope your local investigation agency is as hard working as Nexon to get this resolve. I also hope that you understand that once FBI is involved, Nexon will never be the same. Well, since you partially quit, you probably doesn't care what will happen to Nexon.

Hahaha. This is the abused wife defense. DON'T CALL THE POLICE... IF YOU DO HE'LL ONLY GET ANGRIER... OUR RELATIONSHIP WILL NOT LAST IF YOU DO THAT... BUT WHAT ABOUT THE KIDS???

also if your "local investigation agency" is as hard working as Nexon then you're screwed.

edit: SON OF A peach. They banned bombsaway2, too.


Any recent hacked accounts from Southperry users? - ImagineAll - 2010-01-23

Eosian Wrote:Internet crimes are the province of the FBI.

The publishing of the accounts and PINs is also a crime in California and should be reported to the California police.
According to that bottom quote, wouldn't it be Nexon's responsibility to initiate the investigation, as the ToS states we have no "true ownership" over our account? Just curious.


Any recent hacked accounts from Southperry users? - Eos - 2010-01-23

ImagineAll Wrote:According to that bottom quote, wouldn't it be Nexon's responsibility to initiate the investigation, as the ToS states we have no "true ownership" over our account? Just curious.

No. Crimes may be reported by both the victim and by third parties, so regardless of Nexon's stance as to whether you're the victim or they are, you have a right, and obligation, to report the crime.

http://www.ic3.gov/faq/default.aspx


Any recent hacked accounts from Southperry users? - ImagineAll - 2010-01-23

Eosian Wrote:No. Crimes may be reported by both the victim and by third parties, so regardless of Nexon's stance as to whether you're the victim or they are, you have a right, and obligation, to report the crime.

http://www.ic3.gov/faq/default.aspx

Ah, okay. I figured that was probably the case, but wasn't sure. So does this mean that you're going to pursue legal action?

Also, what about loss of MTS-NX? I know you're saying with store bought NX, but why not MTS earned NX as well?


Any recent hacked accounts from Southperry users? - Eos - 2010-01-23

ImagineAll Wrote:Also, what about loss of MTS-NX? I know you're saying with store bought NX, but why not MTS earned NX as well?

Store credit is store credit regardless of how you obtain it.
If you bartered a service for store credit and it was then stolen, a crime still happened.
Someone paid for that credit.


Any recent hacked accounts from Southperry users? - Fumni - 2010-01-23

BombsAway Wrote:From my thread
edit: SON OF A peach. They banned bombsaway2, too.

lol. Time to start using different pseudonyms, before they eventually IP ban you. If you need a proxy, I'll be glad to carry a message to their thread on behalf of you, even if it means I get banned as well. We cannot be ignored forever.


Any recent hacked accounts from Southperry users? - Sarah - 2010-01-23

Fumni Wrote:lol. Time to start using different pseudonyms, before they eventually IP ban you. If you need a proxy, I'll be glad to carry a message to their thread on behalf of you, even if it means I get banned as well. We cannot be ignored forever.

Thanks, but it's fine. Two heavy-handed attempts to quiet dissent are enough proof that Nexon is incapable of taking the right course of action. I've begun taking the necessary steps to move beyond talking to figureheads about these issues.


Any recent hacked accounts from Southperry users? - Jellyflower - 2010-01-23

I don't like where this is leading to. Sure I believe for those who were innocently hacked, you should be rightfully returned with your loss. It's not like Nexon had officially said you won't be uncompensated. You guys seem to be too quick to jumping the gun. You may say that this will bring more attention and perhaps hasten the investigation to avoid media and legal attention on Nexon's part, but I think it's bad provocation.


Any recent hacked accounts from Southperry users? - Sarah - 2010-01-23

Jellyflower Wrote:I don't like where this is leading to. Sure I believe for those who were innocently hacked, you should be rightfully returned with your loss. It's not like Nexon had officially said you won't be uncompensated. You guys seem to be too quick to jumping the gun. You may say that this will bring more attention and perhaps hasten the investigation to avoid media and legal attention on Nexon's part, but I think it's bad provocation.

A history of failure to act is proof that this issue will end the same as all others without the customers rising up to make Nexon realise that they can't do whatever they want. It's not about compensation, not by a long shot. It's about accountability and doing the right thing; something Nexon has never done. Do you enjoy being treated like an insignificant worm in your time of suffering? All I've requested is an acknowledgement of the situation; that's all I've requested for every major issue. Time and time again we've been shot down and stomped on or just flat out ignored. This is not the prudent way to run a business. The only reason they've been able to get away with it for so long is because no one ever speaks out. We sit here bitching on these little forums but we never do a damn thing and Nexon has come to count on that. It's time for change.


Any recent hacked accounts from Southperry users? - Eos - 2010-01-23

Jellyflower Wrote:I don't like where this is leading to.

Would you prefer we allow crimes to continue being committed because Nexon is encouraging people to think it's their own fault?
This is very nearly the equivalent of the landlord telling people they didn't secure their deadbolts properly so they have no liability for thefts from thieves who had copied their master maintenance key.

If a crime is occurring, the media has a right to know about, and if a company is trying to cover up criminal activity in a children's game, activity that could put the identity of those children at risk, that's even worse.


Any recent hacked accounts from Southperry users? - SunnySis - 2010-01-23

The ToS makes it clear that we are just users of their stuff. They own everything and thus they are the only victoms. Its like if i let my neighbor use my car all the time, and it gets stolen, he is not the victom, i am, so the police don't really want to talk to him about my car, and if i don't want the police involved, they are probobly not gonna get involved because proving a crime was committed without my help is crazy hard.