Coogi Wrote:I'd like you to prove this.

Flonne Wrote:-legal things-

Jerry-Boyle Wrote:Bye-bye wards you shall be missed D:

They were suppose to be gone on August 2nd...but they either stayed or reappered yesterday.

Flonne Wrote:Sure.

Read BS 25999-2:2007. If you don't have time to do that, I'll break it down for you right here. BS 25999-2:2007 is part 2 of BS 25999, which is a standard for business continuity; the first part is implementation and regulations, the second part is the minimum requirements that, by law, every company regardless of size or scope that has online or even simply electrical services MUST FOLLOW. The second part goes over what a company must do to become registered with BS 25999, which, to quote, "the organization must be able to demonstrate that its business continuity management system has been fully operative for a minimum of three months and has been subject of a full cycle of internal audits".
http://www.rsi-llc.com/leadership/documents/THELEGALISSUESOFBUSINESSCONTINUITYPLANNING.PDF

Meant this to be added to the above post.

SwordStaker Wrote:But you still signed and agreed to the ToS.

Flonne Wrote:Sure.

Read BS 25999-2:2007. If you don't have time to do that, I'll break it down for you right here. BS 25999-2:2007 is part 2 of BS 25999, which is a standard for business continuity; the first part is implementation and regulations, the second part is the minimum requirements that, by law, every company regardless of size or scope that has online or even simply electrical services MUST FOLLOW. The second part goes over what a company must do to become registered with BS 25999, which, to quote, "the organization must be able to demonstrate that its business continuity management system has been fully operative for a minimum of three months and has been subject of a full cycle of internal audits".
http://www.rsi-llc.com/leadership/documents/THELEGALISSUESOFBUSINESSCONTINUITYPLANNING.PDF

Meant this to be added to the above post.

yo72 Wrote:I'm probably half right/half wrong but when any company offers a free service they aren't legally obligated to give any customer service/support, so while that is probably right for any service you have to pay for it doesn't apply to Nexon.

Blades4hire Wrote:I hardly classify nexon as offering a free service.
Are all those millions of dollars of NX donations then?

yo72 Wrote:Is ms/any of their games free to download/to play? yes? then its free, hell I'm sure nexon has had it set-up to where nx=the least taxable form of money there is

Blades4hire Wrote:The fact is, they're making profit off this game. Doesn't matter that half the people who play don't make money for nexon.

Locked Wrote:Any company that partakes in cash transactions, free service or not, require customer service.

SwordStaker Wrote:Who said you had to buy the NX? No one. You can simply play the game without NX. Don't hand me the "you have to pay to be good" bs, because you don't it's just harder. I know someone who's never spent a dime on NX and has a 50k range.

Blades4hire Wrote:You're missing the point.
The point is, that nexon IS making money of this game. There ARE people paying money for this, and they deserve customer service. Just because half the people don't buy NX, doesn't mean the other half who does has no right to service.

Flonne Wrote:Actually, any company that has any form of electronics that must remain safely online at all times, yes, they do.

SwordStaker Wrote:But you still signed and agreed to the ToS.

Quote:...there are ʺprecautions so imperative that even their universal disregard does not excuse their omission.ʺ

yo72 Wrote:YOU are missing the point nexon will never in a million years give a pineapple about their customers regardless of how much money is thrown at them

Flonne Wrote:-lots of stuff-

Flonne Wrote:Ah, but there is the beauty.



A ToS stating they are not obligated to provide a decent Service Level Agreement is quite simply a paper veil, one that MIGHT hold up in a legal situation, but probably won't if one is able to hire competent legal aid. And even if it does manage to scrape through such an event, it still doesn't change the fact that any company not capable of paying off a BBB-esque ratings firm will be rated an F if it is brought to their attention. Pretty sure they WERE rated very low for a long time, at that.

The moment any free to play game implements a cash shop of any sort, THEY lose all rights to have such wording in their ToS; even if it is there, it doesn't matter, a ToS cannot override federal law, just as a lone person cannot decide it is OK to snipe people off the streets from his roof simply because he signed an agreement to himself saying it was OK. Technically, their CASH SHOP servers are the only ones that require all of these formalities, but they were obviously harmed as well, it's right there in the thread title. So if they wanted to be losers they could just put all of those backups on their Cash Shop servers and the character backup databases (which are very likely hosted offsite), and be able to skate by any legal trouble, though it would still make them horrible people for not doing the same with the normal servers. But then, horrible people skate by in court all the time.



Yes, and I'm trying to state here that I find the fact that they are even allowed to get away with this crap is abysmal.

octopusprime Wrote:Why are you persisiting in this argument. You're just wrong. You acknowledge the only relevant evidence that is pretty clear on why and how you are wrong but seemingly do not care. There is no logic in that. You're confusing your idea of "what should be" with reality. It doesn't make you right. It just makes you crazy.