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+---- Thread: 2011-08-07 GMS Outage (/showthread.php?tid=45640)
2011-08-07 GMS Outage - tc559 - 2011-08-07
hella laggin' it
2011-08-07 GMS Outage - shouri - 2011-08-07
SaptaZapta Wrote:I don't care.
As a customer, I am not required to sympathize with whatever hardships they are facing due to their own incompetence or cheapness or both.
I expect the service to be available whenever not announced to be down ("scheduled maintenance") or curtailed by circumstances out of their control (power out).
If they mess up and it's down more than that, they should compensate, in-game. I'm not asking for real-life money or objects. Just virtual compensation for a virtual loss. 2x, maple points, mesos, game items (cash shop or normal), etc.
And as their customer, they aren't require to do sh'it for you. Look at your bold, then look at the following:
nexon terms of service (which you agreed to) Wrote:THE SERVICE (INCLUDING THE SITE, THE GAMES, THE CASH ITEMS, THE SOFTWARE AND ALL OTHER CONTENT CONTAINED THEREIN) AND ANY PRODUCT OR SERVICE OBTAINED THROUGH THE SERVICE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
.
.
.
THE COMPANY AND ITS AFFILIATES, LICENSORS, SUPPLIERS, ADVERTISERS, SPONSORS, PARTNERS AND AGENTS DO NOT WARRANT THAT YOUR USE OF THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE, AND THE SERVER(S), SYSTEM(S) AND NETWORK(S) ON WHICH THE SERVICE IS HOSTED AND/OR OPERATES, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
You agreed to the terms of service in order to play. Thus you agreed that they aren't under any obligation to do squat for you if the game isn't available, whether or not it was them that took it down... with or without notice.
2011-08-07 GMS Outage - Mystery1887 - 2011-08-07
jhkplaya888 Wrote:nexon makes millions of dollars and cant afford a backup generator...i find that sad....T_TDo you really think that every company who makes a lot of money got a stupid backup generator?
2011-08-07 GMS Outage - yo72 - 2011-08-07
Mystery1887 Wrote:Do you really think that every company that gives a pineapple about their client base has a stupid backup generator?
the answer is yes
2011-08-07 GMS Outage - Ninjaman43 - 2011-08-07
I'm impress Nexon took longer to fix this
2011-08-07 GMS Outage - Mike - 2011-08-07
shouri Wrote:You agreed to the terms of service in order to play. Thus you agreed that they aren't under any obligation to do squat for you if the game isn't available, whether or not it was them that took it down... with or without notice.
Well said.
2011-08-07 GMS Outage - Blades4hire - 2011-08-07
Guys, im sure nexon wants the servers back up just as much as we do.
I mean, every minute the server is down, they could be losing hundreds or even thousands of dollars.
2011-08-07 GMS Outage - jhkplaya888 - 2011-08-07
Mystery1887 Wrote:Do you really think that every company who makes a lot of money got a stupid backup generator?
yes most companies with server farms have backup generators... its a common practice cept nexon...
2011-08-07 GMS Outage - Fimbulvetr - 2011-08-07
shouri Wrote:And as their customer, they aren't require to do sh'it for you. Look at your bold, then look at the following:
You agreed to the terms of service in order to play. Thus you agreed that they aren't under any obligation to do squat for you if the game isn't available, whether or not it was them that took it down... with or without notice.
Doesn't mean we can't rage about it =). And sure they don't have to do anything for their players, but they lose a huge portion of their players (and thus money) by not caring.
2011-08-07 GMS Outage - yo72 - 2011-08-07
Blades4hire Wrote:Guys, im sure nexon wants the servers back up just as much as we do.
I mean, every minute the server is down, they could be losing hundreds or even thousands of dollars.
explain how they are losing money?
Fimbulvetr Wrote:Doesn't mean we can't rage about it =). And sure they don't have to do anything for their players, but they lose a huge portion of their players (and thus money) by not caring.Nexon has shown they don't give a pineapple about big nx spenders+new ones replace them, Nexon is a buisness and they would change something if their profit margin was on a decline which they havent.
2011-08-07 GMS Outage - serulin - 2011-08-07
looks like some guys finally paid nexon datacenter a visit and did some hacking/slashing
2011-08-07 GMS Outage - jhkplaya888 - 2011-08-07
yo72 Wrote:explain how they are losing money?
server is down, people are called in to fix said servers, those people are paid over time. While servers are down no one is buying or spending nx. The electiricity and other utlities are on and no cash flow is comming in...
2011-08-07 GMS Outage - Blades4hire - 2011-08-07
yo72 Wrote:explain how they are losing money?NX isn't the only way nexon makes money you know.
Nexon has shown they don't give a pineapple about big nx spenders+new ones replace them, Nexon is a buisness and they would change something if their profit margin was on a decline which they havent.
Not to mention the complete waste of their resources while the game is down.
2011-08-07 GMS Outage - Fimbulvetr - 2011-08-07
yo72 Wrote:Nexon has shown they don't give a pineapple about big nx spenders+new ones replace them, Nexon is a buisness and they would change something if their profit margin was on a decline which they havent.
They are making money but they could be making a lot more if they cared. And more money is always better for a business no?
2011-08-07 GMS Outage - shouri - 2011-08-07
Mike Wrote:Well said.
Stop complaining, complainers. (I'm complaining about complainers!)
yeah... it really shows a level of immaturity when people get overly pissed off at situations like this. Some slight anger is perfectly normal (key word being slight of course). And blades makes a great point too.
What people don't realize is that nexon never promised any of us.... well... almost anything. In fact, they did the opposite. They proposed to us that their game may not always be available, that they weren't at fault for any of that... that nothing belongs to us in that game.... that we basically have no rights in that game or regarding most things pertaining to the game... and we all agreed in order to play. And no.... I'm not about to complain about the ToS. That's fine.
They put it out there, and we all agreed to it. And since we did, we need to grow the hell up and learn to deal with it.
It's overly childish to want it otherwise.
2011-08-07 GMS Outage - yo72 - 2011-08-07
Blades4hire Wrote:NX isn't the only way nexon makes money you know.
This is news to me
People who buy nx buy it to look pretty or advance their game play in one way or another. In their mind they are set up on buying that nx regardless or planning on getting it while the servers are down.
2011-08-07 GMS Outage - shouri - 2011-08-07
Fimbulvetr Wrote:Doesn't mean we can't rage about it =). And sure they don't have to do anything for their players, but they lose a huge portion of their players (and thus money) by not caring.
As I later noted, being mad is fine... but when you seem like you're seething with rage (not you of course)... it just gets stupid. It gets even worse when we get people demanding nexon to compensate them. Almost as if nexon's required to.
It's fine to be slightly mad about. It's fine to hope for some compensation because maybe nexon does slightly care for us enough to give us some. But to demand compensation as if it's some RIGHT you have for playing the game... well that's just...
2011-08-07 GMS Outage - Devil - 2011-08-07
Btw, am I the only one who thinks it's hilarious that the top-banner on maplestory.nexon.net is:
![[Image: 00Cde-ada79704-80d7-404e-b961-398ee4ef54f2.jpg]](http://nxcache.nexon.net/spotlight/144/00Cde-ada79704-80d7-404e-b961-398ee4ef54f2.jpg)
How ironic...
Anyway, 7 mins till 2x exp event...
I smell 4x exp event compensation!!! xD
Ah well... at least we still have DOUBLE THE FUN!!!
![[Image: 00Cch-2f04037c-59e1-4bf1-90dc-986185f94750.jpg]](http://nxcache.nexon.net/spotlight/144/00Cch-2f04037c-59e1-4bf1-90dc-986185f94750.jpg)
2011-08-07 GMS Outage - shouri - 2011-08-07
Devil Wrote:Btw, am I the only one who thinks it's hilarious that the top-banner on maplestory.nexon.net is:
How ironic...
Anyway, 7 mins till 2x exp event...
I smell 4x exp event compensation!!! xD
Ah yes, sweet sweet hilarity. Hopefully they do give compensation. Would be nice :O
2011-08-07 GMS Outage - maplefreak26 - 2011-08-07
tc559 Wrote:hella laggin' it
Lol @ your sig, I thought an ad came outta nowhere.