Nexon Wrote:

Dear Maplers,

We wanted to share our updated player behavior policy for MapleStory and clarify the reason for these changes.

Our Customer Support team has been hard at work reviewing and amending the policies which govern how our Games Masters investigate and take action against players following exploits, hacks and other infractions of our Terms of Service. Our goal was to make this policy more fair and more transparent so that players are no longer confused about any punishment they may have received.

Most importantly we have updated the types of infractions which will result in player punishment and improved the investigation process to avoid subjecting innocent players to unfair punishment.

Once an investigation is complete the CS team will decide upon appropriate action to take against parties found guilty. When taking corrective action our CS team will look at a player’s INTENT and the IMPACT of their actions.

Did they intend to circumvent the game’s rules or did they stumble across a bug which happened to benefit them? Did they exploit a bug or other situation in ways that are inconsistent with notions of fair gameplay? Do their actions have a large negative impact on other players or the game’s economy or was the impact mainly isolated? These are some of the factors that will be considered by the CS team when deciding whether to take corrective action, and if so, what kind of action is appropriate.

For example a player who uses an item duplication glitch a few times when stumbling across it probably won’t receive long term punishment. Whereas someone who automates a bot to run the exploit over and over for hours clearly knows what they are doing and is most likely deserving of more severe corrective action.

The goal is to still punish players who have a largely toxic effect on the game but to offer more protection to innocent players.

It is our hope that these amended banning guidelines, along with a significantly increased GM presence in-game will help create a better game experience for everyone to enjoy.

Please note these relate to individual cases and do not govern mass automated trade blocks designed to stop the spread of duplicated items. In these cases it is necessary to take immediate action to protect the game economy.

A link to the revised banning guidelines is here.

- The MapleStory Team

Quote:For example a player who uses an item duplication glitch a few times when stumbling across it probably won’t receive long term punishment.

Mazz Wrote:So if I casually dupe a few items and make it look like it wasn't intentional I'll be fine? Neat. Thanks Nexon.

Marksman Bryan Wrote:it's like most of their events, too

once per account

Mazz Wrote:Oh joy, on the topic of dupes, I just encountered this shop in FM12 CH12 of GAZED:

http://grab.by/uEti
http://grab.by/uEtm
http://grab.by/uEtq
http://grab.by/uEts
http://grab.by/uEtw

I guess he'll probably be let off seeing as this is an isolated incident and no other players are being harmed.

ApplePond Wrote:Way to flush this notice people.

Spiral Wrote:Nexon can't seem to win with all you people

ApplePond Wrote:Way to flush this notice people.

Spiral Wrote:Nexon can't seem to win with all you people

Justin Wrote:Can you honestly blame the loyal customers for being so jaded? They're treated like trash, and duping even twice within a given timeframe is obviously blatantly intentional and should NOT be forgiven by any means.

We've been fed this same pomegranate year after year, how many times has it actually resulted in anything? Oh, never. We're still waiting.

Spiral Wrote:True - I'm just surprised any kind of effort is being made at all.

Spiral Wrote:True - I'm just surprised any kind of effort is being made at all.

Spiral Wrote:True - I'm just surprised any kind of effort is being made at all.